Barts Health, Senior Improvement Advisor - love all things QI!

Joined May 2014
A Month of Barakah at Green Lane Masjid From uplifting Ramadan nights and packed iftars to impactful charity and youth programmes—Ramadan brought unity, growth, and blessings to our community. Read the full recap: 🔗 greenlanemasjid.org/green-la… #GreenLaneMasjid #Ramadan2025
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Collette McQueen retweeted
QI and Safety #CANDLE24 ⁦@DrapersHall⁩ What an inspirational day seeing 13 teams planning their projects ⁦@WeImproveBH⁩ ⁦@QIHomerton⁩ ⁦@NHSBartsHealth⁩
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Collette McQueen retweeted
The roadmap for improvement @NHSBartsHealth @DrapersHall #CANDLE24
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Collette McQueen retweeted
CANDLE 2 is happening today. Watch this space #CANDLE24 where we not only deliver the @RCoANews curriculum but build trainee ‘resident’ teams to lead and deliver improvements in quality and safety. @NHSEngland @WeImproveBH @NHSBartsHealth Generously sponsored by @DrapersHall
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Collette McQueen retweeted
Most pleased about the staff guide about participating in #gemba what questions might come up, clear messages about focusing on process & not people & being honest about the challenges! Looking forward to creating some trust standards @WilliamFKirby @GabbyGabbyaw @louisejordan_82
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Kicking off the next #CommunityOfPractice @NHSBartsHealth @tess_baird and Will are talking us through why doing a #Gemba #DirectObservations where the work happens @JenLeonard6 @WeImproveBH
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📣 QI isn't just for the QI team, it's for EVERYONE! 🙌 From the ward to the board, let's make improvement part of our DNA🧬 & make EVERY role a QI role! ✨ #QITwitter @LouRodrigues_QI @lockley_leeanne @GinaSargeant @TheQI_Guy @FabNHSStuff @theQCommunity @RoyLilley @gbtpo
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So much energy in the room on our #FirstStepsinQi the team are developing their driver diagrams now
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Excellent driver diagram and so many change ideas developed by this team working on improving Resus. #FirstStepsInQi
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I’m teaming in with Gully today to teach #firststeps in #Qi she’s talking us through what a quality management system is
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Our #Qi Coach Bonnie is teaching on #firststeps in Qi. She will be taking us through measurement in Qi.
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Lots of energy in the room at our #Firststeps in #Qi today. Teams are developing their fishbone diagrams
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The group at our Community of Practice are reviewing a #Qi project charter and thinking about what questions they would ask to support a team have a successful Qi project
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Kicking off our Community of Practice #COP session around #Qi and Project management. Very popular topic. Got to thank our senior project managers for designing and delivering the session 👏 @WeImproveBH
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That’s a wrap. Welcome to our new #QICoach2024 graduates 🎓
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Collette McQueen retweeted
Kicking off day 7 of Improvement Coach Programme with 70-20-10 approach to learning, great group reflections on how to move from formal to experiential learning - lots of commitment to put learning into practice! #QICoach #WeImprove @NHSBartsHealth
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Collette McQueen retweeted
Morning of listening to our new QI coaches talking us through their WIPs; great insights and learning points shared #QICoach #WeImprove @NHSBartsHealth
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Collette McQueen retweeted
Our QI coaches share back their learning journeys through story boards - great to see how far the group have come 🌟 #WeImprove @NHSBartsHealth
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We are talking about Implementation in Qi. Mary our faculty is using dating and marriage as an analogy of moving from testing to implementation 😊
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⁦@louisejordan_82⁩ is talking us through the value of using Qualitative data and the different ways to capture it. #QiCoach2024
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