Official @CoinList support. Disclaimers: https://xitter.cf/t.co/XbXkl5e9rU Include your ticket ID and we will get back to you shortly. Raise ticket👇

Joined January 2022
CoinList Support retweeted
The CoinList Twitter account has been recovered, restored, and secured. Thank you everyone for your patience. Through working with our industry partners, the malicious site promoting the scam token sale was taken down within hours of the incident.
1
9
5
84
31,919
Update: The CoinList Twitter account has been recovered, restored, and secured. Thank you everyone for your patience.
8
1
4
3,984
CoinList Support retweeted
NEON Update: Withdrawal issues are now resolved. If your withdrawal did not go through, please resubmit to have it processed. We will continue to monitor the situation to ensure resubmitted withdrawals are going through.
108
8
2
47
42,203
CoinList Support retweeted
CoinList continues to experience issues with NEON withdrawals. We know this is frustrating for anyone trying to withdraw their tokens. Our team continues to work with our partners to securely scale up the withdrawal capacity. Since this is not the level of service we strive to deliver, we will be waiving all Neon withdrawal fees for the next 7 days and will be removing fees on NEON trading for the next 48 hours. We knew everyone was excited for EVM on Solana, but our systems weren’t quite prepared for the level of enthusiasm the crypto community brought to the distribution and listing. We’ve identified the underlying issues preventing our system from handling the demand and are working to have those remedied for future distributions and listings. Specifically, our systems were unable to handle the capacity at two key points: 1/ Site traffic that rivaled community sale days. We did not have measures in place to handle that enthusiasm, which impacted login and site performance. To remedy this, we have adjusted our internal processes around distributions and listings along with starting engineering efforts to allow us to better serve large communities on days like yesterday. 2/ Withdrawal throughput. This was due to the number of hot wallets we had online with our custodian, along with limited systems in place to scale that out to meet demand. Rest assured both of these are actively being worked on. Your funds are safe and your withdrawals will be processed. Until then, we will offer free trading of NEON for the next 48 hours along with free NEON withdrawals for the next 7 days. Thank you for your patience.
272
18
16
91
90,458
CoinList Support retweeted
🛠️ We are thrilled with the massive amount of interest in the upcoming sales and listings. Unfortunately some of our onboarding partners are unable to scale to meet this demand in a timely fashion and we’re seeing a small percentage of users stuck in the KYC stage of onboarding.
104
24
3
123
63,802
CoinList Support retweeted
1/ There is a lot of FUD going around that we would like to address head on. CoinList is not insolvent, illiquid, or near bankruptcy. We are experiencing technical issues that are affecting deposits and withdrawals.
73
50
60
228
CoinList Support retweeted
🕵️ As the popularity of #Web3 has climbed, so too has the number of scams and phishing attempts. Protect yourself from these commons scams: 1. Buying/Selling Account Scams 2. Employment Scams 2. Phishing Scams 4. Telegram Scams 5. Investment Scams 👉 blog.coinlist.co/5-common-cr…
28
27
1
84
CoinList Support retweeted
🚨 Beware of phishing attacks 🚨 1/ Never share your login credentials with anyone 2/ Use different passwords and 2FA on your CoinList & email account 3/ Never send funds to an address shared on social media 4/ Always check URL: coinlist.co blog.coinlist.co/how-to-secu…
59
13
106