Coach, change enthusiast, genuinely curious about people and what's making them happy
London, England
Joined May 2015
- Tweets262
- Following60
- Followers76
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Not impressed @Ryanair ! Flight FR2907 on 10 April from Santorini to Stansted: no information in the delay whatsoever. No refreshment vouchers provided after two hours. Four hours on, we are still at the airport, waiting for hotels, no water, no food #Ryanair #CustomerService
21st century telecom experience is all about digital, IoT, AI...Hmm.. Bought an @O2 SIM today, failed to top up on-line and on the phone with three different credit cards, 1 hour chat with support, advised to walk into a shop and buy a physical voucher to top up. #20century #O2
Really @parcelforce? A child's birthday gift meant to arrive on 26th November arrives on 31st December having missed his birthday AND Christmas! 5-7 calls to customer service, 3 e-mails during this period and I even do not get a "SORRY"?😠#worstcustomerservice
Check out my latest article: Helping others and asking for help -- what works for you? linkedin.com/pulse/helping-o… via @LinkedIn
Olga Klimanovich retweeted
Awesome #internalcomms tips from @CoachingEW at @PoppuloSays London Communicators Forum. Check in, check in, check in, the power of the water cooler and intelligent analytics 👏🏻👏🏻 #PoppuloForums
Olga Klimanovich retweeted
The really engaging Olga Klimanovich @CoachingEW shares her vast experience in 9 top tips for not getting lost with thinking big #poppuloforum @PoppuloSays #icmatters #icmeasurement
Olga Klimanovich retweeted
Numbers speak louder than words - being able to present measurable insights will help your conversations with senior stakeholders. #poppuloforum #internalcommunications #employeeengagement
Olga Klimanovich retweeted
Just like the Mountain yoga pose it’s hard to focus on 9 things at once but taking advice from @CoachingEW being aware of the 9 things is important even if you’re only working on a few #poppuloforum #icmatters
Getting ready to hear all about the Glass Wall in a workplace - should be interesting. Thank you @AudelissPeople for the invitation.
Cannot wait to start reading. Thank you @DanCable1 for an inspiring talk tonight at #HBRLive
Purpose drives engagement. Great talk by @mikepounsford at webinar organised by @PoppuloSays -- thank you. xitter.cf/PoppuloSays/status/989…
Olga Klimanovich retweeted
Purpose drives engagement with @mikepounsford. If you've any questions about today's webinar feel free to tweet at us. #internalcomms
I tried the Poppulo mobile app yesterday at Poppulo Customer Summit -- it is sleek, simple and I can see how it has a lot of potential. Bring it on! lnkd.in/e7GgsnV lnkd.in/e8jWkSi
Olga Klimanovich retweeted
@brilliantink @annmelinger "When you try to talk to everybody, you run the risk of talking to nobody." #PoppuloSummit
