At CX Café? Come find the Clickatell team at the Clickatell Lounge! 👋   Take a seat, meet the team and let’s chat about how to make customer journeys simpler, smarter and easier to complete.   🎤 And don’t miss Nick Hlozek, our Product Marketing Director, tomorrow, 21 October at 12:00, as he shares practical thinking on rethinking the customer journey across service and commerce. See you at CX Café!   #CXCafe #Clickatell #CustomerExperience #ConversationalAI

We’re at CollectiveXChange 2026 today! 🚀 If you’re here, come find the Clickatell team at our stand and see what we’ve been building with Collective X. Collective X is a Clickatell customer, and we’re proud to have built their AI-powered event concierge for CollectiveXChange. 🧠 Our CEO, Pieter de Villiers also joined the In Conversation with the Board & Presidency panel this morning. 🤝 Come find us, meet the team, scan the QR code and try the CollectiveXChange event concierge for yourself to see how AI and chat can help people get things done simply and seamlessly. #Clickatell #CollectiveXChange #AI #ConversationalAI #GetThingsDoneInChat

We’re proud to see Donovan Neale-May recognised by EliteX as one of its Prominent Leaders in Marketing for 2026. For more than four decades, Donovan has helped shape the global marketing profession, building influential executive communities, advancing peer-powered learning and connecting leaders across industries and borders. As a valued member of Clickatell’s Board of Directors, Donovan brings exceptional global perspective, strategic insight, and a deep understanding of how technology continues to transform business and customer engagement. We’re proud to have him as a trusted advisor and thought leader within the Clickatell community. Read his inspiring story: eu1.hubs.ly/H0yd7Sp0 #Clickatell #Leadership #ThoughtLeadership #MarketingLeadership #CMO

If you’re at the Leaderex Retail Summit today, don’t miss Nick Hlozek’s talk on AI-driven payment innovations reshaping online shopping. Nick, Director of Product Marketing at Clickatell, will explore how AI and emerging payment innovations are creating simpler, more seamless shopping experiences and what these developments mean for the future of retail. 🕒 15:40–16:00 📍 Room 9, Sandton Convention Centre 📅 3 September 2026 We look forward to seeing you there! #Leaderex #RetailSummit2026 #RetailInnovation #ArtificialIntelligence #Payments #Ecommerce #ChatCommerce #Clickatell

How can retailers turn WhatsApp conversations into completed purchases?   Join Clickatell at the Leaderex Retail Summit tomorrow for our workshop: From Chat to Checkout: How to Win on WhatsApp with Conversational Automation, AI and Payments   Discover how conversational automation, AI and payments can work together to create seamless retail journeys, from product discovery and customer support to checkout, all within WhatsApp.   We’re hosting eight sessions throughout the day, with a new workshop starting every hour. Choose a time that suits you and find us in Room 21.   📍 Room 21, Sandton Convention Centre 📅 3 September 2026   We look forward to seeing you there! #Leaderex #RetailSummit2026 #RetailTechnology #ConversationalAI #ChatCommerce #WhatsApp #CustomerExperience #Clickatell

What does it take to create WhatsApp journeys that actually get things done? Join Clickatell at the Leaderex Tech Summit today for our workshop: Get Things Done on WhatsApp: Orchestrating AI, Automation and Human Agents on WhatsApp Discover how AI, automation and human expertise can work together to create seamless customer journeys that go beyond answering questions to completing real tasks. We’re hosting eight sessions throughout the day, with a new workshop starting every hour. Choose a time that suits you and find us in Room 16. 📍 Room 16, Sandton Convention Centre 📅 1 September 2026 We look forward to seeing you there! #Leaderex #TechSummit2026 #ConversationalAI #ArtificialIntelligence #Automation #WhatsApp #CustomerExperience #Clickatell

Our Co-founder & CEO, Pieter de Villiers, is taking the stage at Endeavor Day at GOFEST in Bogotá today.   Pieter will be sharing insights across two sessions - from what it takes to scale a natively digital technology company globally to the story behind a pivotal moment in Clickatell’s journey.   At 11:45 am, he joins the panel “Building Tech in a Traditional Industry vs. a Tech Industry”, bringing the perspective of 25+ years building Clickatell and scaling a digital-first business across global markets.   Then, at 5:25 pm on the Main Stage, Pieter will close the day with “The Bet Nobody Expected: Becoming Sequoia's First African Tech Investment.”   He’ll share the story of how Clickatell became Sequoia Capital’s first investment in an African tech company and what that moment taught him about building and backing ambitious technology businesses from markets the world may not immediately see as the “obvious” place to look.   We’re proud to see Pieter sharing Clickatell’s journey and more than two decades of lessons in building, adapting, and scaling technology globally.   #GOFEST2026 #EndeavorDay #Entrepreneurship #Technology #Africa #LatinAmerica #Clickatell

Answering customers is no longer enough. The real measure of great customer experience is whether customers can actually complete what they came to do. Join Nick Hlozek, Director of Product Marketing at Clickatell, at 12 pm today for our CEM Africa workshop: The CX Completion Gap: Why Answering Customers Is No Longer Enough Discover how AI-powered WhatsApp journeys can bring conversational AI, automation, enterprise systems, payments and human assistance together to move customers from question to resolution without unnecessary calls, apps or friction. 📍 CEM Africa 🕛 Today at 12 pm Be sure to also visit the Clickatell stand to meet our team and discover how you can help your customers get things done in chat.

We’re at CEM Africa next week!   Join Clickatell from 18–20 August at the Century City Conference Centre in Cape Town to find out how your business can reduce costs, improve customer experience, and help your customers get things done in chat.   Want to connect? Send us a DM to book a meeting or drop by the Clickatell stand during the conference to meet the team and explore what’s possible.   #CEMAfrica #CustomerExperience #ConversationalAI #ChatCommerce #Clickatell

The AI debate has changed. South African business leaders are no longer asking, “Should we adopt AI?” They’re asking much harder questions: - Can we trust it? - Who is accountable when it gets something wrong? - Does it know when to hand over to a human? - And how do we move AI from a promising pilot into something that actually works at scale? These were some of the most interesting questions to emerge from a recent Clickatell roundtable in Cape Town. Our CEO and Co-Founder, Pieter de Villiers, shares what he heard in the room and why he believes the next phase of AI won’t be won on capability alone. It will be won on trust. Read more here: hubs.la/Q04sdw8C0 #AI #ArtificialIntelligence #ConversationalAI #CustomerExperience #SouthAfrica

We were proud to sponsor and participate in the CIO South Africa Pitch Parade 2026, where more than 120 CIOs, IT leaders, and technology decision-makers gathered in Sandton for an evening of innovation and networking.   With only four minutes to pitch, the challenge was clear: get straight to the point and deliver real business value.   Representing Clickatell, our SVP of Sales, Craig Selby, highlighted a simple truth: customers don't want to be kept waiting. As Craig put it: "Other companies open tickets. Clickatell closes tickets."   Thank you to CIO South Africa for creating a platform where meaningful conversations, fresh ideas, and valuable connections take centre stage.   #CIOSummit #CIOSouthAfrica #CustomerExperience #WhatsAppBusiness #AI #DigitalTransformation #Clickatell   hubs.la/Q04rk5JT0

Attending FinTech Summit Africa in Johannesburg this week?   Our Sales Executive, Matthew Botwood, will be there meeting with financial services leaders looking to: - Reduce customer service costs - Improve customer experience - Automate service interactions with AI - Enable payments and transactions in chat - Drive measurable business outcomes on WhatsApp   Whether you're exploring AI, customer engagement, digital transformation, or chat commerce, we'd love to connect.   📅 Want to meet with Matthew during the event? Send us a DM or leave a comment below and we'll be in touch to schedule a time.   #FintechAfrica #Fintech #DigitalTransformation #WhatsAppBusiness #CustomerExperience #AI #ChatCommerce #FinancialServices

Today, our Cape Town team came together for our quarterly lunch. It was a time to connect, reflect, and celebrate the incredible work being done across the business.   Here's to everyone making it happen every day! 👏   #TeamClickatell #CapeTown #CompanyCulture #EmployeeExperience #ClickatellLife

Thank you, Michael Jordaan, for the mention and for highlighting Clickatell as part of Africa’s fintech story at the RMB Think Summit 2026. 🙌 Your message resonated strongly: the companies that succeed in Africa are often those that build for the realities of the market, not the ideal. For 26 years, that belief has guided Clickatell's journey - meeting customers where they already are through channels like USSD, SMS and WhatsApp, and helping enterprises deliver convenient, accessible digital experiences at scale. We’re honoured to be recognised alongside businesses solving hard problems with practical thinking and real-world innovation. And if we may add, you are part of that winning formula too. 😉 Read Michael's four lessons for African fintech success in Daily Maverick: hubs.la/Q04jVLp20 #AfricanFintech #ConversationalCommerce #FinancialInclusion #Innovation #BuildForTheConstraint

Today is World Cancer Day 🌍, a global moment to reflect, raise awareness, and stand together. It’s a day to raise awareness, encourage prevention and early detection, and stand in solidarity with the millions of people and families affected by cancer worldwide. At Clickatell, this day is close to our hearts. We believe awareness, compassion, and access to information can make a real difference. Let’s keep the conversation going, today and every day. #WorldCancerDay #CancerAwareness #TogetherWeCan #HealthMatters #Clickatell

Today, we honour Martin Luther King Jr. Day. A moment to reflect on the legacy of a leader who championed equality, justice, and dignity for all. Dr. King’s vision reminds us that progress is driven by courage, empathy, and the belief that everyone deserves to be seen, heard, and respected. At Clickatell, with employees and customers across the United States and around the world, we recognise this day as an opportunity to reaffirm our commitment to inclusion, connection, and building technology that brings people closer together. #MLKDay #MartinLutherKingJr #Equality #Inclusion #Leadership #Clickatell

🛠️ Buying an air conditioner is easy. Installing it? Not always. Builders Warehouse saw an opportunity to improve customer satisfaction and boost revenue by offering professional installation services right inside WhatsApp. With Clickatell’s Chat Commerce Platform, they achieved: - 70% engagement rate - 27% conversion to paid installation - 60x higher conversions than in-store upsell attempts Discover how 👉 hubs.la/Q03XZ5s_0 #Clickatell #CaseStudy #WhatsAppSuccess #CustomerExperience

Happy New Year! 🎉✨ As we welcome 2026, we’d like to thank our employees, customers, partners, and followers around the world for being part of the Clickatell journey. Here’s to a year of new opportunities, meaningful connections, and continued growth together. Wishing you a happy, healthy, and successful 2026! #HappyNewYear #Welcome2026 #ThankYou #TeamClickatell #Grateful #NewBeginnings

Today is Boxing Day, also known as the Day of Goodwill in South Africa 🎁 With Clickatell teams and customers across many of the regions celebrating Boxing Day, we wish everyone a restful and enjoyable day with loved ones. #BoxingDay #DayOfGoodwill #HolidaySeason #RetailMoments #TeamClickatell

For our followers, teams, and customers around the world, whether you’re celebrating Christmas Day 🎄 or simply enjoying the holiday season, we’re wishing you a restful and happy holiday ✨ and time well spent with the people who matter most 💙 #HappyHolidays #ChristmasDay #TeamClickatell #HolidaySeason