Damn, Carney is a generational PM. Can't execute better with the cards he was dealt than this. We're very lucky to have him right now.

TODAY’S SHOW // 10.13.26 > @TJ_Bongiorno (The Outgoing Co.) > @laura_serino (Postscript) > @Clark_al (Shopify) Storylines: + NYC Fines Hard-to-Cancel Subscriptions NYC’s Click-to-Cancel rule is in effect, the first city rule of its kind in the country. Fines start at $525 per violation and climb to $3,500 for repeat offenders, plus refunds counted from the customer’s first attempt to cancel. The rule: cancellation must work the same way sign-up did. Signed up online, cancel online. No phone mazes, no free trials that quietly convert. + Chisos Replaces Email Agency With Grok Bot @willroman says the boot brand handed its email marketing to a Grok Bot and cut the agency. Did every retainer in DTC just get a new comp? + The State of ChatGPT Ads Per Modern Retail, 1,400 advertisers ran ChatGPT ads in August, and nearly 10% of the spend came from just 3 companies: Capital One, Expedia, and Cloudflare. Cost per click is running about 6x Google, there’s no audience targeting, and one measurement firm’s verdict on early results: “pretty bad.” + Shopify’s Entrepreneur Effect @Shopify dropped its Entrepreneur Effect report today: merchants generated $1.2 trillion in global economic activity, up 110% from 2022, supporting 9.6 million jobs and $68 billion in cross-border sales. Shopify VP @Clark_al joins the show to break it down. — — — Watch & React: Zuck on Cheeky Pint > “Agentic commerce isn’t a 20% conversion lift. It creates customers who never existed.” > Zuck used Instacart twice a year. Muse got him to weekly: “I am a new Instacart subscriber.” > The scariest retail question of the decade xitter.cf/i/broadcasts/1qGoNYppX…

Shopify businesses supported 9.6+ million jobs in the last year Entrepreneurs are an economic force ↓ shopify.com/entrepreneur

Shopify businesses supported 9.6+ million jobs in the last year Entrepreneurs are an economic force ↓ shopify.com/entrepreneur

This week has totally changed the game for entrepreneurs everywhere. @Muse just planned and set up PIKA's entire BFCM strategy. @Shopify AI toolkit + @claudeai fixed a massive swatch issue on my PDP. And Shopify's Canvas just built a total website refresh for pikalayers.com 🤯

Organizations are much better at adding things than subtracting them. New meeting? Easy. New process? Easy. Stopping something that made sense two years ago but doesn't today? Weirdly hard.

Dear @MarkJCarney we want to bring the relationship with Canada to the highest level possible. I would like to work with you on opening the door for Canada to being the first associate member of the EU. And create a common prosperity and economic security space.

My third conversation with Shopify co-founder and CEO @tobi. 0:00 How Shopify Uses AI 7:18 River: Shopify's Internal AI 8:55 How to Encourage Osmosis Learning 10:52 AI Dreaming and Self-Reflection 11:53 How to Use AI for Strategic Decision Making 14:11 The One Thing AI Cannot Do 16:04 What AI is Making Worse at Shopify 19:46 Predictions: Where AI is Headed Next 21:55 The Future of AI-Powered Software 24:40 Will CEOs Be Replaced with AI? 27:54 Can Superintelligence Be Controlled? 31:13 Critical Skills in AI Age 34:22 Why Complex Solutions are Usually Wrong 36:33 Conditions Needed for True Intuition 38:02 The Best Path Doesn't Have Instant Feedback 44:51 How Affirmations Can Shift Your Behavior 50:44 The Inobvious Thing Hurting Companies 52:37 Relationship Between Beauty and Creation 56:23 How SpaceX Moves Forward By Subtraction 1:00:24 Why Companies Need Refounding Events 1:01:50 Books as Cheat Codes 1:02:39 Three Books to Change Your Thinking Enjoy! (Includes paid promotions.)

The most successful female country artist of all time. Rest well, Dolly Parton. ❤️

Lulu (@lulumeservey) is the best in the world at what she does. She’s the go-to comms strategist for Silicon Valley and many of the top founders in tech trust her. She’s an advocate for going direct, has built a singular career and shares everything she’s learned. 0:00 From China to America 2:08 Learning to Read the Room 6:18 Building a Movement 7:30 Learning Comms by Doing 10:50 Anduril as an Insurgent 15:07 The Power of a Manifesto 18:47 Go Direct 26:45 Conviction Over Charisma 31:30 Why Rostra Exists 33:23 How AI Leaders Lose Trust 40:40 Tell a Better Story 47:55 Do Things That Can't Be Faked 50:55 The Return to Beauty 57:11 Originality Over Templates 1:04:02 Do What Only You Can Do 1:07:14 The Jetsons Rule 1:10:41 Trust Yourself 1:12:29 Why Humans Crave Stories Includes paid partnerships.