Hello #CivicTech extraordinaries! We are always on the lookout for stories to share. Are you working on something neat? Have you learned something? Do you have some other civic tech thing to talk about? If so, DM us and let’s see if we can get it on an episode. – at Chicago, IL

Document AI checks the document. It doesn't decide your case. Sophia Philip of Nava Labs on why there's no policy coded into it: civictech.chat/episodes/six-…

Every agency has a Form 105-B6Q. Laurence Goolsby on teaching Document AI a new form by describing it in plain language: civictech.chat/episodes/six-…

Not every paycheck comes with a W-2. Sophia Philip of Nava Labs on why Document AI handles handwritten invoices from gig and informal work: civictech.chat/episodes/six-…

A tool that's right most of the time trains people to stop checking. I asked Laurence Goolsby of Nava Labs how Document AI handles that: civictech.chat/episodes/six-…

You meant to upload your W-2. You uploaded your dog. Sophia Philip & Laurence Goolsby of Nava Labs on catching that before it reaches a caseworker: civictech.chat/episodes/six-…

The model was 60% confident. It was also right. Laurence Goolsby of Nava Labs: "Confidence does not mean accuracy." Full episode: civictech.chat/episodes/six-… Sponsored by Nava PBC

When H.R. 1 passed, Nava had six weeks to get Document AI live in Pennsylvania. No architecture yet. Laurence Goolsby on how they pulled it off: civictech.chat/episodes/six-… Sponsored by Nava PBC

Nava had six weeks to help Pennsylvania launch a tool that catches bad document uploads before they reach a caseworker. It became Document AI, now open source. Sophia Philip & Laurence Goolsby of Nava Labs on how they built it: civictech.chat/episodes/six-… Sponsored by Nava PBC

Luke Fretwell told a vendor: you didn't make that change for the agency, you made it for a million people. They said they'd never thought about it that way. Full conversation: civictech.chat/episodes/prou… #GovTech

Rebecca Woodbury's dad summed up life as: hassle, hassle, hassle, die. She built a career out of removing a little of the hassle every day. Bleak line, generous job. Full conversation: civictech.chat/episodes/prou… #PublicService #CivicTech

A consultant wanted golden shovels for a groundbreaking photo op. $1,000 each, about ten of them. The public works crew bought regular shovels and a can of gold spray paint instead. That story, and how 20+ people wrote a book in the open: civictech.chat/episodes/prou…