🚨Phone Scam Alert 🚨Scammers are claiming to be calling from Chorus and wanting to remove a virus or make updates to security.
We DO NOT ever call you for this. If you do receive a call like this, please immediately hang up and report this to cert.govt.nz/report/
Replying to @Ainsbury
Hi Ronald, thank you for bringing this to our attention. We do sincerely apologise for this experience; we’d like to feed this back to our service partners as the expectation is our technicians should be attending all work sites with the appropriate equipment. ^MM 1/2
Roadworkers in Kumeu recently damaged six large Chorus fibre and copper cables. Chorus technicians are working in shifts to restore services. Your internet services should restore without action from you. We're sorry for the trouble this extended outage is causing.
Huge Fortnite update on Friday night caused the largest ever traffic peak on the Chorus network at 4.39Tbps. @FortniteANZ That's an incredible 1 Terabit-per-second more than normal. No issues though because we aim to make our network as #CongestionFree as possible
Our GM Customer Networks and Operations Andy Carroll provides the latest on our cyclone response effort in this interview on RNZ this afternoon. Thanks @JMulliganRNZ for the opportunity. rnz.co.nz/national/programme…
The mahi continues in Hawke's Bay to reconnect communities there. Chorus National Field Manager Phil Gibb (Ngā Rauru Kiitahi) offers a firsthand insight about the impact of the devastation caused by Cyclone Gabrielle.
Great to have more telco services restored in Gisborne and Wairoa today. Helicopters proving a key asset as the Chorus team work in unpredictable environments to get the network back up and running. Still managing to flash a smile for the camera though!
Huge landslips, bridges washed away – you name it, our teams are battling it to get communities and whānau reconnected. A huge mihi to you all - as well as your friends and loved ones who may also be affected by this week’s devastating events – kia māia, kia haumaru koutou katoa
From the air and on the ground, we’re working tirelessly to get whānau and communities reconnected in the Gisborne/Tairāwhiti and Hawke’s Bay regions. But as we’ve all seen from images like these, it’s us versus nature. Kia haumaru koutou katoa
According to Kurt Rodgers, our Network Strategy Manager, there has been a big increase in network traffic due to cyclone Gabrielle. Yesterday's evening peak was only up 8% compared with last Sunday, but total data usage in Auckland was up 24%.
Chorus NZ retweeted
A big increase in network traffic due to cyclone Gabrielle. Yesterday's evening peak was only up 8% compared with last Sunday, but total data usage in Auckland was up 24%. Early indications are that today will be a big day too.
As we get closer to Christmas please note we'll have reduced customer facing staff on the phones from 22 Dec to 9 Jan. For any general enquiries please use our webform or social media channels. There's also lots of helpful info on our website. Enjoy your holidays! 🥳 Team Chorus
Great to have JB on the NZ Tech podcast to discuss the future of telco and the fibre network for New Zealand. Thanks @PaulSpain for the opportunity! nztechpodcast.com/jb-roussel…
As we get to the end of UFB 2 and 2+, this article provides a nice overview of what the fibre rollout has meant for NZ and hints on what could be next..
bddy.me/3ET7T5b
We know now that, on Saturday (US time), Twitter announced it will begin charging $8 for sought-after blue check verification marks, in Elon’s first major revision of the social media platform. Will you pay to stay on Twitter and for a blue-check verification?
Great to be part of the discussion at the World Broadband Forum in Amsterdam this week. With fibre networks playing a critical infrastructure role in an increasingly digital world, good to share experiences on best way to maintain and operate. #NetworkX
An interesting panel to close the morning headliners at #NetworkX chaired by @OmdiaHQ's Jaimie Lenderman, with Maximilian Oertle (@EWE_AG), JB Rousselot (@ChorusNZ)&Charlotte Hesp (@CityFibre) discussing understanding challenges, competition&demand to ensure #fibre network ROI






















