Customers are bored of waiting on hold listening to the same fuzzy song repeat over, and over... and over again. 😴 #ConversationalSupport means 24/7, immediate and accurate responses. A human experience, supported by the latest tech. Find out more ➡️ thechatshop.com/customer-sup…

Convert more through real conversations and leave a lasting impression on customers through a proactive ecommerce engagement strategy. 😁 Proactive live chat connects you with the right people at the right time. Read more ➡️ bit.ly/2Hn57cR

People buy from people. We treat every interaction and every customer as an opportunity to listen, recommend, guide, and delight. 🤝 Find out more ➡️ thechatshop.com/sales-enable…

Traditional marketing styles just aren't cutting it anymore, but #conversationalmarketing has incredible benefits for conversion. Check out our blog post on the basics & benefits here ➡️ bit.ly/3mHp1Qa

Web forms don’t work. 🤨 Too few complete them or complete them to a low quality standard. The follow-up process is long and prospects drop out at each stage. Convert more traffic into leads, and more leads into customers with #conversationalmarketing. 💡

So you've decided want live chat on your website and have begun looking into providers - now what? 🤯 Check out our step by step guide on how to set up live chat on your website ➡️bit.ly/2FliA46

Live chat isn't just for #customersupport anymore, with the right strategy it can be a lead and sales generating machine 🤑 Learn more about the uses of live chat ➡️ bit.ly/31HNT0l #leadgeneration #sales #salesenablement #increasesales #customerservice #livechat

Human chat, chatbots or hybrid?! 🤯It can be tricky to know what to go for. Check out our article with the pros and cons of each, and find out which type of chat would suit your business ➡️ bit.ly/2DKhpe2 #chatbot #chatbots #humanchat #livechat #hybridchat #aichat

We're taking things back to basics over the next few weeks and discussing the fundamentals of live chat 💭 So what actually is it and how exactly does it work? 🤔 Find out here ➡️ bit.ly/30RoAKh #livechat #customerservice #customersupport #humanchat #chatbot

Brands who put in the work now and establish themselves as trustworthy are the ones who will be remembered later, so create the perfect customer experience instead of just focusing on sales.💡 Check out our advice here ➡️ bit.ly/3gCWHLy

Knowing when to implement AI or human agents is critical for chat success. We breakdown the key benefits, use cases, and common issues of chatbots in our new blog post.💡 Check it out ➡️ bit.ly/2LopmWw

Making the switch to working from home can be difficult for many businesses, luckily we've been doing it for years! 🏠 We're loving these TCS submissions for our latest virtual scavenger hunt which keeps the team connected and having fun despite being continents apart. 😌🌎

If you’re spending time and money increasing traffic to your website but your conversion rate isn’t where it needs to be, then it could all be for nothing🤷‍♀️ Check out our latest blog post for 10 simple ways you can increase your website conversion⬇️ bit.ly/2VKQFAd #CRO

Have you been putting effort into increasing traffic to your site, but you're just not seeing results? Converting prospects can be hard, but we’ve found that utilising live chat at just the right time does the job perfectly. 😎

With many businesses now solely relying on their website for revenue, getting customer experience right has never been more important. ✅ Much like being in-store, customers want a friendly, personalised experience. It’s about sending the right message at the right time.💡#AIDA

Drowning under customer support queries? 🤯 Chat with us to see how we can lighten the load for you. #customersupport #chatbot #livechat #customerservice #leadgeneration #customerexperience #businesssupport

Times are crazy right now, but we can help lighten the load with a native English speaking human chat team. 😎 Bring the in-store experience online and convert more of your existing traffic with a 98% satisfaction rating.Let us ensure your customers are as happy as these ones!

We're wishing you a wonderful Christmas and New Year, take some time to rest and recharge and we will see you next year for a chat-tastic 2020! 🎅🎄