We are the official customer service team for Chase Bank US! We are here to help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET. For Chase UK, tweet @ChaseSupportUK

Joined March 2011
Chase Support retweeted
We’re sorry that some customers are seeing duplicate transactions and fees on their checking account. We’re working to automatically reverse any duplicates and adjust any related fees.
1,236
157
259
498
523,671
Chase Support retweeted
To those in the path of Hurricane Ida, stay safe. If the hurricane impacts you, please call us at 1-800-254-7713 or DM @ChaseSupport about your Chase account.
580
38
23
132
Chase Support retweeted
Wondering when you’ll see the first advance Child Tax Credit payment in your account? Most electronic deposits will be available by the end of the day on July 15. You can check on the Chase Mobile® app and chase.com. Visit chase.com/CTC for more info.
205
22
8
73
Chase Support retweeted
Get notified when a deposit posts to your account by setting up deposit alerts using the Chase Mobile® app or chase.com. Sign into your account and choose “Profile & settings,” then “Alerts.” Visit our site for more details: chase.com/personal/mobile-on…
234
34
10
96
Chase Support retweeted
Wondering when you’ll see the latest federal stimulus payment in your Chase account? Most electronic deposits will be in the account—and available to spend—as soon as Wednesday, March 17. In the meantime, visit chase.com/stimulus and stay up to date with our thread. 👇
560
158
396
406
Chase Support retweeted
Preparing for difficult weather? We’re here to help and monitoring the latest snowstorm in the Northeast. To check the status of the closest branch near you, visit our Branch Locator: chase.com/branch
62
16
2
36
Chase Support retweeted
Have a question about the status of your stimulus payment? See below for answers to FAQs.
93
18
3
36
Chase Support retweeted
We’re monitoring the season’s first big snowstorm in the Northeast. To check the status of the closest branch near you, visit our Branch Locator: chase.com/branch
42
8
2
27
Chase Support retweeted
To our friends in Louisiana and Texas, stay safe. We're closely monitoring Hurricane #Laura. If the storm creates hardship for you, please DM us or call us at 1-800-254-7713 about your Chase account.
79
23
4
56
Chase Support retweeted
We know some customers reporting seeing incorrect balances in their checking account overnight. This was caused by a technical issue that delayed updates on what displayed on Chase Mobile & Chase Online. We resolved this issue as of 9AM ET and accounts now show current balances.
393
175
150
513
Chase Support retweeted
Getting ready for difficult weather? We're here to help and taking these steps. Click here to find a Chase ATM or branch near you: locator.chase.com/
38
9
4
26
Chase Support retweeted
As the #shutdown drags on, we’re working hard to help our communities and our customers. And we're committing $1 million to @FeedingAmerica and @UnitedWay to provide meals, financial services, counseling, and other assistance to federal workers and their families in need.

20
51
12
124
Chase Support retweeted
Concerned about your Chase loan or credit card account because of the #shutdown? Call us at 888-356-0023 to see how we can help.

20
17
4
36
Chase Support retweeted
Affected by the #shutdown? If you have concerns about your Chase loan or credit card account, call us at 888-356-0023.

8
26
5
46
Chase Support retweeted
Affected by the #shutdown? Here's important information you should know if you have a direct deposit account with Chase.

2
14
2
47
Thank you @Chase #Houston Silber branch for always showing how you value my business and personal engagement each time I enter your location. Perfect partner in business @ChaseforBiz with different services to help grow your business. #chase #business
2
2
3
Chase Support retweeted
Thanks @Chase for you proactively sending me my Priority Pass card! You guys are awesome! 😉 – at Chicago, IL
3
1
4
Wowwwww I can monitor my credit score directly in the @Chase app. It’s lit. ✨🤗
2
1
2
Chase Support retweeted
Replying to @Chase
@Chase such a great bank and good customer service 💪🏾
3
1
4
Huge kudos to @Chase for their ever vigilent credit card fraud defense. Yesterday, I got an alert, called and went through the checklist. This morning I got my replacement card. They make hard things look easy. Must take enormous organization and training
1
2
24