Chargebee is the billing and monetization platform for the AI economy. Contact us at: [email protected]

Joined June 2011
What makes a prospect commit to credits, and what makes them hesitate? Tomorrow, October 20, Ulrik Lehrskov-Schmidt (@Lehrskov), Senior Pricing Advisor and CEO at WillingnessToPay.com, joins Harikrishna P, Principal PMM at Chargebee, for a virtual session on How to Make Credit-Based Pricing Work: From Strategy to Execution. Designing a credit model is one decision. Getting customers to commit to it, structuring renewals, and keeping the system sound as it scales introduce a hundred more. That's why the session covers both sides: the strategic framework for a model that works commercially, and the execution choices that decide whether it holds up in practice. It starts with design: how should you build a credit model that customers will understand, trust, and buy? See Ulrik’s Volume Terms Matrix, the framework he uses to help companies get the initial purchase, overages, unused credits, and renewals right from the start. They’ll also discuss the rollover and allocation decisions that look simple on a pricing page but get complicated in practice, along with the friction teams typically hit when launching and scaling credits. The session will draw on Ulrik’s perspectives from 200+ projects in AI and SaaS pricing, as well as best practices from companies running credits at scale. Whether you're launching credits or adjusting a model that's already in market, this webinar is for you. Save your seat here: lnkd.in/e8iW3mqa
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We're bringing Beelieve 2026 to Paris on October 14! 🇫🇷 Join us at Maison de la Recherche alongside top tech executives, finance, product, and RevOps leaders, and founders from across France. You’ll leave with actionable frameworks, pricing templates, and operational blueprints designed specifically for the AI era. While flexible pricing and packaging—whether based on outcomes, usage, credits, or hybrid subscriptions—is now table stakes, the true frontier in 2026 is building the underlying operational infrastructure that allows those models to scale smoothly without breaking quote-to-cash or destabilizing ARR. Here’s a sneak peek at what’s in store for the day:🗓️ ⟡ Scaling AI-Era Business Models | Keynote with @cbkrish (Co-Founder & CEO, @chargebee) ⟡ AI Monetization: The Era of Credits | Keynote with Baptiste Drianno (Senior Director, Simon-Kucher & Partners) ⟡ Decide, Then Run: Product & RevOps Leaders on Monetizing AI | Panel with Ramy Atassi (@gopigment), Théo Vanneufville (@DustHQ), and Natalia Williams (Product Executive & Fractional CPO) ⟡ Seats, Credits, Outcomes: How AI-Native Teams Are Betting on Tomorrow's Models | Panel with Julien Frèche (@FolkHQ) and Christophe Pasquier (@slitehq) ⟡ Chargebee Product Spotlights & Partner Showcases featuring @GoCardless, @goInvopop, and Fincome ⟡ Networking Happy Hour 🍹 Secure your spot before registration closes—only a few tickets remain: bit.ly/47RLeUk
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Chargebee retweeted
the only table in sf where nobody's pitching (until the river) founders poker night w/ @chargebee wed oct 14 · 6–10pm · rsvp below 👇
🤖 Made with AI
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Chargebee retweeted
A new kind of CFO is in town. They speak the language of context files and python scripts. They run week-long, team-wide hackathons. They’re actively hiring finance engineers and data scientists. And they’re fast enforcing a necessary revisiting of the modern finance stack. OpenAI’s CFO, Sarah Friar, reflecting on her own team’s AI-native transformation, recently wrote: “Finance has become a real-time function.” At Chargebee, we’re here for it. Some of the brilliant finance teams we serve have long been deploying the Chargebee MCP to reimagine quote-to-revenue workflows with agentic automation; all grounded in thoughtful auditability. To mark this shift, we’re really excited about hosting Traceable: The first summit dedicated to documenting the rise of the AI-native finance function. It’ll feature leading CFOs and heads of finance and operations, all sharing field notes and practitioner guidance on how they’re (re)building for this new world. It’ll also feature a major Chargebee launch, a step change for agent-native finance operations. Join us virtually on November 18th. Save your spot here: chargebee.com/traceable
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How are you building a finance organization that's AI-native, from how you handle product pricing and quoting all the way through to revenue recognition and collections? Traceable: The AI Summit for Finance Orgs brings together finance leaders and practitioners to share the secrets, strategies, and lessons learned from putting AI to work. Learn how robust finance orgs are adapting their systems, data, and cross-functional relationships to support AI-native business models. See show-and-tell sessions where leaders walk through the agentic workflows they've built, including the tools, prompts, and context files behind them. Go deeper on governance, trust, and auditability, including how much of an agent's output should stay in draft versus go final as humans and agents work side by side. You'll also get the first peek at an exciting upcoming product launch from Chargebee, which enables agentic building for both finance and RevOps teams alike. Join us November 18 at 11 AM EST. This virtual event is for finance and RevOps leaders, from individual contributors to CFOs, who are actively shaping what the finance function looks like in the AI era. Register here: chargebee.com/traceable/ #Chargebee #AIFinance #RevOps
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Chargebee retweeted
There's a need for a way to track agent costs and usage. @Chargebee just introduced an open standard for that agent run cost record. They pushed the initial commit, with early reviews and contributions from awesome teams in the ecosystem like @mastra. And they're launching today on @ProductHunt.
🤝 Paid partnership
The economics under most agent products are still hard to see. Teams ship an AI workflow without a firm cost-per-outcome understanding, reconcile the model bill against an average, and then quarter end arrives. A feature priced one way turns out far more costly to serve than expected. Why? A single run extends across a harness, one or more routers, and the tools it calls, and each one sees only its own slice. The harness knows the customer and features. The router knows the tokens. A tool can hold a sandbox open for four minutes or wrap a paid API, but those costs never reach the router. Every layer can be fully instrumented, and we’ll still have no single record of what the run actually cost, end to end. Today, we're proud to introduce AUDR (Agent Usage Detail Record), an open standard for that agent run cost record. The standard borrows from the telecom industry's Call Detail Record: meter usage now, price it later. Three rules make that possible: one run ID across every layer, one authoritative source per field, and strict merging with no silent overwrites. We're building AUDR alongside some of the best teams in the ecosystem, as spec reviewers, early adopters, or advocates, including @merge_api, @mastra, and @tinyhumansai, among others. For developers to get started easily, the spec plan includes adapters for key platforms and frameworks, including @nvidia NeMo Relay, Merge Gateway, Mastra, @vercel eve, @LangChain, @LiteLLM, and @OpenRouter Granular cost instrumentation is becoming foundational infrastructure for anyone building or monetizing agents. We think it should be open, neutral, and community owned. Read the spec, write an adapter, and help us improve it: openaudr.dev/
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Small businesses pay by credit card. Enterprise customers sign multi-year contracts and pay via bank transfer. Most billing setups force a choice between the two. Here’s how @coefficient_io runs both on Chargebee. Before working with Chargebee, the no-code data platform invoiced larger contracts manually out of Stripe and QuickBooks. Billing data sat scattered across systems, with no single record of who had paid. Every payment question went through engineering. ⟡ Two GTM models on one platform ⟡ Ali Block, who leads Billing Operations and Deal Desk at Coefficient, brought every active customer into Chargebee. One system now runs two distinct motions: self-serve customers pay by credit card, while enterprise customers sign custom terms with bank transfer and multi-year contracts. When a self-serve customer converts to a custom plan, the team updates the existing subscription in place, prorating from the current date to term end rather than reissuing and refunding. Sales and support now see payment status and account history directly. ⟡ Moving to usage and credits ⟡ After four years of seat-based pricing, Coefficient is moving into usage- and credit-based pricing for its AI products, and it won’t need to re-platform its billing system or pull engineers off the core product. Chargebee already had the capability built in, so the shift became a configuration, not a new build. "If we don't adapt to this, we get left behind," Ali says. That shift shows up in the numbers too. Coefficient's accounting firm now closes the books in about a day, one to two weeks faster than before. Annual invoicing volume has since quadrupled, all on the same platform. As Ben Crosswell, Chief Operating Officer at Coefficient, put it: "Our accounting firm tells us our books are cleaner and close faster than any of their other clients." Read the full Coefficient story here to learn how you can run self-serve signups, enterprise sales, and any pricing model on one billing platform: chargebee.com/customers/coef… #Chargebee #AIMonetization
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Subscription traps are officially a regulatory problem on two continents. New York City’s Click to Cancel rule took effect on October 1, 2026, enforced by @NYCMayor Zohran Mamdani and the Department of Consumer and Worker Protection (@helloDCWP). It requires businesses to clearly disclose subscription terms and offer a cancellation process that's as easy as the one used to sign up. Companies are also prohibited from asking consumers to pay for shipping that they initially provided for free. Violations carry civil penalties starting at $525. Across the Atlantic, the UK is building toward a similar standard. Under the Digital Markets, Competition and Consumers Act 2024 (DMCCA), businesses will need to give consumers clear information before they sign up, send renewal reminders, and offer a 14-day cooling-off period after a trial or 12-month-plus contract auto-renews. Consumers must also be able to exit a subscription online if they joined one online. The UK government estimates consumers currently lose £1.6 billion a year on subscriptions they never meant to keep. While initially expected to take effect in spring 2027, PM Burnham recently accelerated the start date of these rules to January 2027. Two regulators, two timelines, similar requirements: cancelling has to be as easy as signing up. If you’re navigating how to create an experience that complies, Chargebee can help. Customers can cancel their subscriptions directly through Self-Serve Portals. You get the flexibility to configure exactly how to handle cancellations: whether to issue credits for unused time, whether to bill the final period in full or prorate it, and how to resolve outstanding invoices or credits. Make it easy for your customers to cancel while you stay compliant. Try Chargebee for free today: chargebee.com/v2/ Sources: NYC DCWP Click to Cancel Notice of Adoption | Gov.UK subscription contracts regime consultation response #Chargebee #ClickToCancel #Subscriptions
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AI agents have made it possible to build a generational software company with a team of one. However, bringing that product to market and transforming it into a thriving, scalable business remains a significant challenge for modern founders. We’re partnering with @tinyhumansai to bring Chargebee’s billing and monetization infrastructure directly into OpenCompany. By embedding Chargebee capabilities into the OpenCompany stack, autonomous agents and solo builders can move from code to pricing, invoicing, and scaling growth without changing systems. As thousands of builders create autonomous software companies, we're proud to provide the revenue foundation that powers their journey from first commit to global scale. The one-person company stack is coming together. #Chargebee #TinyHumansAI #OpenCompany
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Forty years ago, the telecom industry faced a massive infrastructure problem: when a phone call traversed multiple carriers and switches, no single company could calculate what the call actually cost to deliver. ☎️ They didn't solve it by building a massive centralized billing engine. They solved it by agreeing on an open data standard. Fast forward to 2026: AI companies face the exact same challenge with agentic workflows. 🤖📊 When a single agent run touches an orchestration harness, executes tool calls across sandboxes, and routes tokens across multiple models, your usage data becomes deeply fragmented. The result? Every AI company can chart their revenue, but almost no one can chart their actual unit margins per customer. We're grateful to the teams at @merge_api, @mastra, @tinyhumansai, and others for their thoughtful early feedback — and a special thanks to @MTSlive for featuring the launch. How AUDR solves the agentic unit economics puzzle: 🧩 Unified Telemetry: Captures raw usage across LLM model calls (tokens, cache reads, reasoning) AND tool executions (sandboxes, API calls, retrieval). 🔗 Distributed Merge Keys: Pairs run_id and span_id so sinks can seamlessly assemble observations across harnesses, routers, and providers. 🏷️ Account Attribution: Binds infrastructure consumption directly to customer account_id and environment dimensions for downstream rating. We’re working on adapters for NVIDIA NeMo Relay, Merge Gateway, Mastra, OpenRouter, Vercel eve, among others. Explore the spec and contribute: openaudr.dev/
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AI agents can build your company. But a company isn't a company until it can make money. @tinyhumansai OpenCompany × @chargebee 🤝 We're bringing Chargebee's revenue infrastructure into OpenCompany, so AI-run companies can go from building to pricing to monetizing. The one-person company stack is coming together.
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Ask anyone in enterprise sales if they love their quote-to-cash process, and you'll probably get a lot of eyerolls 👀. At @Dreamforce this year, we set out to challenge that status quo(te). At the Chargebee booth, attendees could see firsthand how flexible monetization works in real time—creating quotes directly in Agentforce and via Claude, or updating pricing plans on the spot—all without leaving the interface they were already using. Behind each option, workflows stayed connected to real billing data, ensuring what was displayed on screen accurately reflected what customers would actually be charged. Dreamforce drew 50,000 attendees this year, creating quite a buzz 🐝, and hundreds stopped by to experience Chargebee’s monetization platform in action. An incredible week at @Dreamforce—the energy was unmatched and the response to our platform blew us away! 🚀✨ Quote-to-cash is a process few people claim to love, yet most teams still accept a gap between their front-end sales tools and back-end billing systems as the regular cost of doing business. Chargebee addresses this by unifying product catalogs and revenue data so that there is no reconciliation gap later on between what was sold, what was invoiced, and what was provisioned. Learn how Finance and RevOps leaders can help their companies handle enterprise selling complexities here: bit.ly/3VX8m0R #Chargebee #Dreamforce
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We’re live! Tune in right now to catch our Co-Founder & CEO, @cbkrish, on @ETN ⚡️👇 🎙️ Click here to watch live: xitter.cf/etnshow/status/2104525…
GM. We're back. The line up: - @cyrilb88 (XAnge) - @PashaGur (Tenzai) - @niklaslindgrenn (Endra) - @cbkrish (Chargebee) We'll be also be discussing meeting Peter Thiel, Alex Karp, and the Peter Thiel Award Ceremony with Axel Springer - and reviewing our ETN Posters 100.
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Chargebee retweeted
GM. We're back. The line up: - @cyrilb88 (XAnge) - @PashaGur (Tenzai) - @niklaslindgrenn (Endra) - @cbkrish (Chargebee) We'll be also be discussing meeting Peter Thiel, Alex Karp, and the Peter Thiel Award Ceremony with Axel Springer - and reviewing our ETN Posters 100.
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