We work hard to answer all your questions. The fastest response time will be via email where we will get back to you within 24 hours. In the meantime check out our FAQs caxton.io/cards/support

Normal service has resumed on card transactions. Apologies for the inconvenience caused.

IMPORTANT: We are currently experiencing technical difficulties with one of our third party providers which is affecting some card transactions. We are working on a speedy resolution and hope to resume normal service shortly.

Good Morning everyone- Our phone lines are exceptionally busy at the moment so please DM us if you need any urgent assistance. We are here to help :)

Our phone lines are exceptionally busy this morning so please DM us if you need any assistance. We are here to help :)

Last week, our phonelines experienced downtime due to outages at our telecom provider. While normal service has since been restored, you can always visit our Support Hub >> ow.ly/jjPU50Fp3KI if you have a query. If not, we offer customer support via [email protected]

It appears our Google App may take some time to update- this is due to the release in the google play store. Please try again later or use the online web browser if you require use of your account. Apologies for any inconvenience this may be causing you. Thank you.

🙌 IMPORTANT | We're now back up and running – following essential work last night! Apologies for any inconvenience caused. Thank you for your patience. App and web functionality have been re-enabled. So, you can log back into your Caxton account >> ow.ly/zINE50FkNm9

⚠️IMPORTANT | From 22:00hrs on 28 June to 09:00hrs on 29 June, you'll be unable to log into your Caxton account to access card/international payment services. This will not affect international payments in transit. Apologies for the inconvenience and thank you for your patience.

⚠️IMPORTANT | From 22:00hrs on 28 June to 07:00hrs on 29 June, you'll be unable to log into your Caxton account to access card/international payment services. This will not affect international payments in transit. Apologies for the inconvenience and thank you for your patience.

We're carrying out essential works on our platform and from 22:00hrs on 28 June to 07:00hrs on 29 June, you will be unable to log into your Caxton account to access card or international payment services. This will not affect international payments in transit.

Good Afternoon- we are currently experiencing an intermittent technical issue with our third party telephone provider. If you have problems getting through to us by phone please email us at [email protected] or feel free to tweet/DM us. Thank you.

We’re logging off for the day now - but if you have any enquiries, drop us an email on [email protected] and we will get to it as soon as we can. 🙌

Good morning! 👋 Our support team will be on hand to deal with any card enquiries until 5pm today. Feel free to DM us or send us a tweet directly and we will be able to help.

We’re logging off for the day now - but if you have any enquiries, drop us an email on [email protected] and we will get to it as soon as we can. 🙌

Good morning! 👋 Our support team will be on hand to deal with any card enquiries until 5pm today. Feel free to DM us or send us a tweet directly and we will be able to help.

We’re logging off for the day now - but if you have any enquiries, drop us an email on [email protected] and we will get to it as soon as we can. 🙌

Good morning! 👋 Our support team will be on hand to deal with any card enquiries until 5pm today. Feel free to DM us or send us a tweet directly and we will be able to help.

We’re logging off for the day now - but if you have any enquiries, drop us an email on [email protected] and we will get to it as soon as we can. 🙌