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Dorset
Joined July 2025
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Caple Consulting Limited retweeted
AI is rapidly reshaping the contact center.
As agentic AI moves from experimentation to real-world deployment, organizations are discovering how automation can improve both efficiency and empathy in customer care. mck.co/4tA9tPe
ALT Woman in red dress interacts with colorful digital chat icons symbolizing empathetic AI customer service.
Caple Consulting Limited retweeted
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