Audio and Video Solutions for Large Enterprises | Woman-Owned Business
Cape Canaveral, FL
Joined April 2014
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Supply chain disruptions, products going EoL, concerns about compatibility, these are the reasons why a certified reseller is important in today's environment.
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With the changes to the dispatch industry 911 centers don't just need a headset supplier they need a knowledgeable partner to ensure they get the right products so they can do their job.
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Call One has been servicing 911 Agencies since we first started back in 1987, and we wrote a blog discussing the history of working with 911 Dispatchers to the changes for the 911 purchasing today.
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We here at Call One have been supporting Dispatch Centers since we started back in 1987, but with industry changes 911 purchasing has changed drastically we wrote a blog discussing those changes.
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On this 25th Anniversary of the 9/11 attacks, we at Call One and Hello Direct remember those who were lost and celebrate those brave first responders who rushed to those scenes, risking their own lives to save others.
With Return to Office orders becoming a major factor we wrote a blog about how to make your return a successful one
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MS Teams and Zoom have taken over as top platforms but when it comes to choosing a headset there is more to than is it just Teams or UC Certified
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This year at APCO JPL Telecom introduced the new Agent 50, a brand new mono QD EarHook Headset similar to the discontinued Poly H81N
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The fall is a major time for Contact Centers with Insurance Open Enrollment season, many hire seasonal agents for the ramp up period and those new agents need headsets is your call center ready?
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911 Dispatch purchasing agents used to say "Send me more of what we ordered last time." but those days are over and now questions are "What headset works with a PTT adapter?" or "Is this compatible?"
We wrote a blog discussing headset compatibility
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The rise of bone conduction headsets over the past few years has been a major change in the industry, but are they right for your business?
We wrote a blog discussing the differences between bone conduction and traditional headsets
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BPO Call Centers have specific needs when it comes to headsets. Call Centers tend to be high volume and often voice only, and the headset requirements differ greatly from normal office usage. Our latest blog discusses the specific needs of call centers.
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Here at Call One and Hello Direct we receive a few questions quite often... These questions can be the difference in getting the right solution or a costly return. So we decided to put them together in a blog.
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We created a new blog discussing the importance of entry level headsets for your company
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We wrote a new 3 part blog about the pros and cons of AV products.
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HP Poly has just launched a new series of Bluetooth headsets the Focus 6 Series, we had a meeting with Poly discussing the features of the new Focus 625 and 625 Fold.
learn more
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After our visit to Florida APCO a couple weeks ago we noticed JPL was a big hit including their upcoming new Agent 50. We wrote a blog about it.
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We published a new blog today about Law Firm AV
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