Official CalMac service account. Your first stop for customer service, updates and information. Available from 08:00 to 20:00.

West Coast of Scotland
Joined May 2014
ℹ️🕐Our Customer Engagement Centre opening hours change for the winter period: Mon – Fri, 7am – 7pm, and 8am-7pm on Sat and Sun.  These are in place from 19 Oct until 25 Mar 2027.
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🔶AMBER #Gourock #Dunoon 20Oct Due to a technical issue with MV Argyll Flyer that requires further investigation, the following sailings are cancelled: Depart Gourock – 06:10 and 07:15 Depart Dunoon – 06:35 and 07:45 An update will be provided by 08:00.
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We’ve now signed off for the day and back again tomorrow at 8am. 🛳️ Stay informed on updates by visiting our service status pages: ow.ly/IMqT50UT8Ay
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🔶AMBER #Uig #Lochmaddy 19Oct Due to knock on effect from previous sailings, MV Hebrides departed Uig at 19:47 (1 hour and 32 minutes late). ETA at Lochmaddy is 21:32.
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✅ GREEN #Colintraive #Rhubodach 20Oct MV Loch Fyne will operate as per published timetable. The following sailings will be reinstated on Tuesday 20 October: Depart Colintraive – 05:30, 06:00 & 06:30 Depart Rhubodach – 05:40, 06:10 & 06:40
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Although these instated sailings will not currently appear in the Timetables section of the app, customers can view the latest sailing info via the Service Status page. We apologise for any inconvenience caused.
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🔶AMBER #Uig #Lochmaddy #Tarbert 19Oct Due to an earlier technical issue, MV Hebrides departed Tarbert for Uig at 17:38 (1hour 38 minutes late) All traffic for Uig-Lochmaddy this evening are asked to check in no later than 18:45.
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🔶AMBER #Uig #Lochmaddy #Tarbert 19Oct MV Hebrides departed Uig @ 15:39 (1 hour 39mins late) ETA Tarbert 17:19. All traffic for Uig-Lochmaddy this evening are asked to check in no later than 18:45.
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🔶AMBER #Uig #Lochmaddy #Tarbert 19Oct The technical issue with MV Hebrides’ Port Main Engine has been resolved and the vessel is loading to depart Uig. The vessel is operating approximately 1 hour and 30 minutes behind schedule.
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⚠️YELLOW #WemyssBay #Rothesay 19Oct Due to volume of traffic the 14:00 departure Rothesay departed at 14:15.
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ℹ️ INFO #Lochaline #Fishnish 19Oct Due to volume of traffic, this service is currently operating slightly delayed.
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✅ GREEN #Gourock #Dunoon 19Oct The technical issue with MV Argyll Flyer's engine has been resolved and the vessel will resume service with the 14:30 sailing from Gourock.
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🔶 AMBER #Lochaline #Fishnish 19Oct To provide additional capacity, the following amended timetable will operate: Depart Lochaline – 14:15, 15:05, 15:55, 16:45 & 17:45 Depart Fishnish – 14:40, 15:30, 16:20, 17:10 & 18:05
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✅ GREEN #Colintraive #Rhubodach 19&20Oct MV Loch Fyne is now operating on this route and will operate as per published timetable. The following sailings will be reinstated on Tuesday 20 October: Depart Colintraive – 05:30, 06:00 & 06:30 Depart Rhubodach – 05:40, 06:10 & 06:40
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🔶AMBER #Uig #Lochmaddy #Tarbert 19Oct Due to a technical issue with MV Hebrides Port Main Engine, the 14:00 departing Uig is expected to be delayed by approx. 2 hours to allow for repairs. This will have a knock-on effect for the remainder of the timetable.
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⚠️YELLOW #Mallaig #Lochboisdale 19Oct Due to assisting the coastguard, MV Lord of the Isles' arrival into Lochboisdale will be delayed by approx. 20 mins
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⚠️YELLOW #Troon #Brodick 19Oct Due to volume of traffic, MV Alfred is currently operating 20 minutes behind schedule
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⚠️YELLOW #Ardmhor #Eriskay 25Oct To allow for onward connections, the following additional sailing will operate: Depart Ardmhor – 18:25 Depart Eriskay – 19:10
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⚠️YELLOW #Ardrossan #Brodick 19Oct MV Caledonian Isles will resume service with the 12:30 sailing from Ardrossan. Due to the earlier emergency incident, this service will remain liable to disruption or cancellation at short notice.
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🔶AMBER #Ardrossan #Brodick 19Oct Due to MV Caledonian Isles assisting in an ongoing emergency incident, the following sailings are cancelled: Depart Ardrossan: 09:45 Depart Brodick: 11:05 There will a further review at approx. 11:30
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✅GREEN #Sconser - #Raasay 19Oct Service is no longer delayed and now operating to timetable.
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