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In a new article for CXM World, @GulfREAwards judge Tariq M Jarrar outlines why reports of the salesperson's death are greatly exaggerated... cxm.world/artificial-intelli…

Mandip Dulay shares her article with us on "The Rise of the Chief Experience Officer" cxm.world/the-rise-of-the-ch…

Yasser Bahaa El-Din @YasserUNB in this article looks into "The Importance of Self-Awareness"cxm.world/the-importance-of-…

Anil Pillai looks at a rather clever and interesting experiment, led by Michael Treadway at Vanderbilt University in his article "Pain in the Age of the Customer" ow.ly/yXJd30n8vzD

Laura Olcelli looks at "Harnessing Psycholinguistics in Customer Communication" in her article on CXM World ow.ly/npeH30mUQJ8 #CX #Customer #CXMagazineWorld

One of the inaugural International Customer Experience Awards @IntCXAwards Judges, Mohsen Malaki on "Don’t Blame the CIO: Why Most Digital Transformations Fail" ow.ly/xqlu30mUQH3 #Digital #IntCXAwards

Check out the #IntCXAwards winners! "CX Stars Align in Amsterdam for the First International Customer Experience Awards" ow.ly/d8Ni30mUQDv #IntCXAwards #Awards #Winners #CX #CustomerExperience #Amsterdam

As the preparations for the ninth Annual Investment Meeting (AIM) are underway, read the "AIM 2019: Mapping the Future of FDI" #AIM #FDI ow.ly/WWnm30mHebf

Ahmed Seddik looks into "Change Momentum Before Changing Attitudes to CX" #CX #CustomerExperience ow.ly/3OhY30mHe8e

The finalists for the fourth Gulf Customer Experience Awards @GulfCXAwards have been revealed. ow.ly/w59r30mHe3Q #GulfCXAwards #CX #digital #EmployeeExperience #Awards

"The Customer Experience Simulation Solution" written by Hany Mokhtar on CXM World cxm.world/the-customer-exper… #CX #CustomerExperience

Read "Five Traits of Creative Thinkers" by @YasserUNB here cxm.world/five-traits-of-cre…

In this article, Ahmed Aly Shaban looks at "The Future of Service Centers in the UAE" cxm.world/the-future-of-serv… #Service #UAE #CX #CustomerService #ServiceCenters

Yasser Bahaa El-Din @YasserUNB in his article looks into how to "Be a Better Trainee cxm.world/be-a-better-traine…

Another great Interview with International Customer Experience Awards Ambassadors: @CXPA_Assoc Chief @DianeMagers #IntCXAwards #Amsterdam #Awards #recognition #CX #international cxm.world/cxpa-chief-diane-m…

"The Road to Customer Loyalty is Paved With Emotion" by Frédéric Durand, Diabolocom cxm.world/the-road-to-custom…

A look at the "Three Customer Service Practices That Must Change" by Mark Ackerman cxm.world/three-customer-ser…

"Forbes Gives Gulf Real Estate Market Clean Bill of Health" The real estate market in the Gulf is in good health and “correcting itself” following price fluctuations, @ForbesME has stated. cxm.world/forbes-gives-gulf-…