VP, Principal Analyst Forrester Research

Lexington, Ma
Joined September 2009
If you are old enough to like the Jetsons, you will like this blog from my colleague Phyllis Davidson tinyurl.com/2362x4ar
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Robot waiters are making the rounds. If you get a chance to visit this cool restaurant in Atlanta, you won't be disappointed. tinyurl.com/2p8p6ed6
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Is Employee Wellness Broken? There’s a giant disconnect between how executives view employee wellness and how employees view it. Forrester Analyst Jonathan Roberts digs into the causes and impacts of that disconnect. Listen here: bit.ly/3PLKG7g
Automation is not just about saving dollars. You can reduce your carbon footprint as well: support WFH and reduced commute times; dial down paper dependence; and surveillance to lessen environmental risk. tinyurl.com/2s3ec9xy
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Pandemic will increase investment in automation to support employees - call them robots if you ike - but to Will and I in this report it's employee experience automation
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ATTENTION HUMANS! @forrester is doing landmark research on the Psychology of Acceptable Automation. What makes a person cool with using an ATM but not an automated checkout line? When should you trust your car's automatic brakes? Take the survey here: forr.com/3jBxG4P
I'm doing a Webinar tommorow : The RPA Market Is At A Defining Moment" based on my recent report of the same name. To register tinyurl.com/y2uttre5
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I'm doing a Webinat tommorow : The RPA Market Is At A Defining Moment" based on my recent report of the same name. To register tinyurl.com/y2uttre5
RECOMMENDED READING: Invisible Robots in the Quiet of the Night by @forrester’s @CSLeClair. #AI #MachineLearning #RPA #IntelligentAutomation #FutureOfWork amzn.to/38yeekA
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Looks like some bots need to relax a bit - SBA, Treasury ban use of RPA to submit PPP loans tinyurl.com/yadzyn8n
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Look who Bloomberg let into its studio! 😊
Microsoft second-quarter earnings came in above the highest analyst estimate today beating on profit and sales bloom.bg/2uFjEdR
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Here are my thoughts on the UiPath announcement. tinyurl.com/y4enwlz5
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AI, automation, and robotics. The #FutureofWork is coming. Get prepared by attending my session at AI World in Boston Friday where I’ll also discuss my new book “Invisible Robots in the Quiet of the Night: How AI and Automation Will Restructure the Workforce.”
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A terrific event.
From @CSLeClair: #UiPathForward has “become primary conference in the industry” 🔥#RPA #AutomationFirst
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"Invisible Robots In The Quiet Of The Night" in good company down under. Thankyou Nintex.
Replying to @CSLeClair
@CSLeClair in the @Nintex Melbourne office library
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Thankyou Dereck and Nintex fans. A terrific event.
Incredible, deep keynote by @CSLeClair during #NintexProcessFest on #RPA #IPA and more - Check out his book. #InvisibleRobotsInTheQuiteOfTheNight
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