Official @CoinPaymentsNET Support Account. Any issues? Please submit a ticket at https://xitter.cf/t.co/WOlDExMOB0. Don't post private info publicly.
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Joined June 2020
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Are any SUPPORT REQUESTS pending?
Now you can submit them without even accessing your CoinPayments Account 📲
Just visit coinpayments.net/supwiz, follow the Support Wizard & submit a ticket in a couple of minutes.
Our team is on standby to help you!
Any SUPPORT REQUESTS pending? Now you can submit them without even accessing your CoinPayments Account 📲
Just visit coinpayments.net/supwiz, follow the Support Wizard, and submit a ticket in 2 minutes 🔧
Our team is on standby to help you!
Hello @vinibarbosabr,
For information about adding a coin to our platform please visit our website at coinpayments.net/coinhosting.
CoinPayments Support retweeted
Why do you think some merchants are still not accepting cryptocurrencies?
(asking for a friend🤔)
🚨SYSTEM UPDATE ALERT🚨
Users may experience a connection drop at 0230 GMT.
This should only last a few seconds.
#AskCoinPayments
#CoinPaymentsSupport
FAQ: I have lost my 2FA what should I do?
When you linked your TOTP authenticator we showed you a code and told you to save it in case you lost access to your device. If you saved it you can type the code into your authenticator and log in normally.
#AskCoinPayments
If you didn't save it... Well, that sucks.
Please get in touch with one of our specialists on tech support at coinpayments.net/supwiz
CAN I REFUND MY CUSTOMER?
If u wish to offer a refund, please contact your customer and ask them for a wallet deposit address.
CoinPayments cannot facilitate refunds of crypto on your behalf.
Due to the nature of Blockchain, all crypto transactions are final and irreversible
Payment TImed-Out?
#Bitcoin deposits still pending even after a long time?
Check the status of the #Blockchain to see if it could be affecting your transaction.
#AskCoinPayments
#CryptoCommerce
Hi team,
Did you know we can now help you in Spanish?
Just kidding - But we do have a brand new channel all in Spanish! @CoinPaymentsESP
Go give those hot tamales a follow.
CoinPayments Support retweeted
Humankind has proven time again that we cannot self-govern. It's why banking institutions have been long-standing.
You want #cryptocurrencies to make a difference?
The difference must start with you.
Self Governance begins with us and each choice we make.
#FridayMotivation
We just launched a brand new feature!
Buy Crypto with your Credit/Debit right on the CoinPayments platform!
We can smell the sweet scent of support tickets already.
Have fun out there and don't forget to #ShopWithCrypto!
WHY FIAT WHEN YOU CAN CRYPTO?
Did you know you can now #BuyCrypto with your Credit/Debit card on CoinPayments?
That's right.
Just when you thought it couldn't get any better.. BAM.
We got you 🚀
The best all-in-one crypto platform just got a whole lot better!
#CryptoCommerce
👇
blog.coinpayments.net/announ…
PSA:
We are receiving an abnormally large amount of support tickets.
#ETH fees are at an all-time high and many transactions do not have enough gas to cover the fees.
Please consider using alternative crypto for your transactions for the time being.
#AskCoinPayments
Due to a severe DDoS attack on our network, we have experienced intermittent network outages this morning. We are now fully operational.
Thank you for your patience while we fought off the cyber demons.
CoinPayments: 1 - CyberDemons: 0
Happy Birthday to CoinPayments!
Except for us here on support.
It's never our birthday but we make sure it always feels like it's yours!
#AskCoinPayments
Friendly PSA:
CoinPayments charges a standard fee of 0.5% per transaction.
Blockchain fees are unique to its ecosystem & differ with each crypto.
When transacting with small amounts, consider using cheaper blockchains.
CoinPayments is not responsible for Blockchain TX fees