Doing some fall cleanup in the yard? Follow these #PowerlineSafety tips to stay safe and avoid contact with overhead powerlines: youtu.be/71AWAARijo0

Power Restored We’re pleased to report that power has been restored to all customers affected by the outage at Port Colborne If you are still without power, please contact us at 1-844-501-WIRE (9473) so we can investigate. We know how important reliable service is, and we appreciate your patience and understanding while crews worked safely to restore power.

⚡ Unplanned Power Outage We’re aware of a power outage affecting: 📍 Port Colborne and approximate 277 of customers Cause: Damage caused by a vehicle 🕒 Estimated Restoration: Currently unknown ow.ly/y7Lc50ZYIBJ We know this is unexpected and disruptive. Crews are on site working to make the area safe and restore power as quickly as possible. ✅ Please remember: • Stay clear of the area • Never approach damaged equipment • Stay updated here or visit: ow.ly/y7Lc50ZYIBJ Your safety and service reliability are our priority. Thank you for your patience. Updates to come.

Unplanned Power Outage We're aware of a power outage affecting: 📍 Port Colborne and approximately 277 customers. Our crews have been notified and are responding. Estimated Restoration: Currently unknown. Updates are available on our outage map: ow.ly/jI3A50ZYInW We know how important reliable service is, and our team is working to safely assess the situation and restore power as quickly as possible. In the meantime: ⚠️ Unplug sensitive electronics ⚠️Keep fridge and freezer doors closed 🔔 Stay updated through our social media channels or visit: ow.ly/jI3A50ZYInW We are committed to keeping you informed and supporting our community. Thank you for your patience while crews investigate the cause and work toward restoration. Updates will be shared as they become available. #FortisOntario #PowerOutage #OutageUpdate

Home renos? Get rebates. Up to $12,000 for heat pumps, up to $7,700 for insulation and much more through the Home Renovation Savings program. Learn more: HomeRenovationSavings.ca

The 2026 Customer Satisfaction Survey is Here! This October, our trusted partner UtilityPULSE will be conducting our annual survey and may contact you by phone or email to gather feedback on our communications and service. The survey takes about 10 minutes, and your feedback helps us serve you better. We'd love to hear from you. Thank you for sharing your thoughts! Learn more at: ow.ly/EHEm50ZSCHg

Don’t take risks with who you hire! Electrical work is dangerous and can put you and your loved ones at risk. If you hire someone to do electrical work in your home, make sure it’s a Licensed Electrical Contractor (or LEC). Learn how to ensure you’re hiring an LEC: bit.ly/3jezYX7

Holiday Office Hours 📢 The CNP office will be closed on Monday, October 12 for the Thanksgiving Day Holiday. We'll be back and ready to assist you on Tuesday, October 13 during regular business hours. Wishing everyone a happy and safe Thanksgiving Day! 📞 Power Outage During the Closure? Please call our 24/7 line at 1-844-501-9473 for assistance. 💡 Energy Tip for TOU Customers Electricity used during holidays is charged at off-peak rates! Take advantage of this and learn more about the Time-of-Use holiday schedule here: ow.ly/bR6T50ZsiBA

Comfort, efficiency, and support for your home. The Energy Affordability Program supports eligible households with energy-saving upgrades that can improve home comfort and efficiency. See if you qualify at: saveonenergy.ca/eap

The 2026 Customer Satisfaction Survey is Here! This October, our trusted partner UtilityPULSE will be conducting our annual survey and may contact you by phone or email to gather feedback on our communications and service. The survey takes about 10 minutes, and your feedback helps us serve you better. We'd love to hear from you. Thank you for sharing your thoughts! Learn more at: ow.ly/EHEm50ZSCHg

Time to close the cottage? Trees can damage overhead wires, especially in winter heavy snow weighs down branches. Always check for branches near powerlines but never attempt to prune them yourself. Hire a qualified utility arborist for any pruning near powerlines. Get more cottage closing #SafetyTips: bit.ly/2YJZRoY

Power Restored We’re pleased to report that power has been restored to all customers affected by the outage in #PortColborne. If you are still without power, please contact us at 1-844-501-WIRE (9473) so we can investigate. We know how important reliable service is, and we appreciate your patience and understanding while crews worked safely to restore power.

⚡Unplanned Power Outage We’re aware of a power outage affecting: 📍177 homes and businesses in #PortColborne Cause: Currently under investigation 🕒 Estimated Restoration: Currently unknown and ow.ly/KkVp50ZUbRg We know how important reliable service is. Our crews are investigating the cause and working to restore power safely and as quickly as possible. ✅ In the meantime: • Unplug sensitive electronics • Keep fridge/freezer doors closed • Stay updated here or visit: ow.ly/KkVp50ZUbRg We’re committed to keeping you informed and supporting our community. Thank you for your patience. Updates will be shared as they become available.

Unplanned Power Outage We're aware of a power outage affecting: 📍 #PortColborne. Our crews have been notified and are responding. Estimated Restoration: Currently unknown. Updates are available on our outage map: ow.ly/B64150ZUbww We know how important reliable service is, and our team is working to safely assess the situation and restore power as quickly as possible. In the meantime: ⚠️ Unplug sensitive electronics ⚠️Keep fridge and freezer doors closed 🔔 Stay updated through our social media channels or visit: ow.ly/B64150ZUbww We are committed to keeping you informed and supporting our community. Thank you for your patience while crews investigate the cause and work toward restoration. Updates will be shared as they become available. #FortisOntario #PowerOutage #OutageUpdate

Get a $75 virtual prepaid Mastercard. Use less energy. Peak Perks rewards you for helping Ontario manage high electricity demand. Learn more today at saveonenergy.ca/peakperks

Are you passionate about creating safer workplaces and making a meaningful impact? Join FortisOntario as a Work Methods and Safety Specialist and help shape a strong culture of health, safety and environmental excellence across our organization. Apply Now! workforcenow.adp.com/mascsr/…

The 2026 Customer Satisfaction Survey is Here! This October, our trusted partner UtilityPULSE will be conducting our annual survey and may contact you by phone or email to gather feedback on our communications and service. The survey takes about 10 minutes, and your feedback helps us serve you better. We'd love to hear from you. Thank you for sharing your thoughts! Learn more at: ow.ly/Gc0o50ZSCHf

Planning to install an #EV charger at home? Make sure the work is done safely and an ESA notification (permit) is filed. Watch to learn what you need to know. #EVcharging #ElectricVehicle youtu.be/GqP37hseFoc

Power Restored We’re pleased to report that power has been restored to all customers affected by the outage at #TownofFortErie If you are still without power, please contact us at 1-844-501-WIRE (9473) so we can investigate. We know how important reliable service is, and we appreciate your patience and understanding while crews worked safely to restore power.

Unplanned Power Outage We're aware of a power outage affecting: #TownofFortErie Our crews have been notified and are responding. Estimated Restoration: 11:00pm. Updates are available on our outage map: ow.ly/4hPv50ZRFIv We know how important reliable service is, and our team is working to safely assess the situation and restore power as quickly as possible. In the meantime: ⚠️ Unplug sensitive electronics ⚠️Keep fridge and freezer doors closed 🔔 Stay updated through our social media channels or visit: ow.ly/4hPv50ZRFIv We are committed to keeping you informed and supporting our community. Thank you for your patience while crews investigate the cause and work toward restoration. Updates will be shared as they become available. #FortisOntario #PowerOutage #OutageUpdate