🎟 Early Bird Registration opens 1 April 2026 for the African Annual CX Conference & Awards 2026, taking place 26–28 August 2026 at the Protea Marriott Hotel, Balalaika, Sandton, Johannesburg. Sign up to our mailing list today: lnkd.in/dSnAaFfF #AACXCA

We are proud to welcome @BPOMAS_Official as our newest Corporate Member. This partnership represents a shared commitment to service excellence, trust, and delivering meaningful customer experiences across the region. #CorporateMembership #CustomerExperience #ServiceExcellence

Women are dominating the industry this month. 🙌 We are proud to welcome #SarahSonelo, Head of Stores Operations at @YasTanzania_, as an Executive Member of CICM. Read full her full profile: linkedin.com/posts/chartered…

🔴🔴 WE’RE HIRING! Join Our Team as a Sales & Marketing Consultant in beautiful Dar es Salaam, Tanzania! 🇹🇿 🔹 Application deadline: 24 February 2026. 🔹 How to Apply: send your CV to [email protected] & CC [email protected] #Hiring #JobOpportunity #SalesandMarketing

We invite you to join the Botswana Summer School 🌞🇧🇼 (26–27 March 2026) at Manong Game Lodge! To register/For more information: email [email protected] or [email protected] #SummerSchool #Botswana #customerservicetraining #cicm

Congratulations to @YasTanzania_ for winning: • Telecommunications Category ISP&MNO • Best Contact Centre A demonstration of innovation, connectivity, and customer commitment in Tanzania’s telecommunications landscape. #TSEA2026 #ServiceExcellence #Telecommunications

🔴🔴Last minute registration alert! 🚨 Join the Global Certified Trainer of Trainees program by CICM on 21 February 2026, 09:00–12:00 HRS. Register now! 📧Email: [email protected] or click the link to register: lnkd.in/dHjnKQ-n #CustomerManagement #CICMGlobal

WE’RE BACK with Africa’s premier CX gathering. 🌍🇿🇦 Join us for the 9th Annual African Customer Experience Conference & Awards under the theme: 🎯Connect & Thrive: The Digital Experience Revolution. #AnnualAfricanCXConferece #cx #africa #AACXC2026

The Tanzania Service Excellence Awards are finally here, a celebration of the organisations and leaders who have gone above and beyond to deliver outstanding customer experiences across the country. The finalists are ready. Now… let’s see who takes home the honours. ✨🏆 #CX

Tanzania Service Excellence Awards are just 3 Days Away! 🏆 Network with business leaders and professionals in various industries on 13th February 2026, 06:30 PM – 09:30 PM at King Jada Hotels & Apartments Ltd. To attend, contact [email protected]. #tanzaniaawards

Improve your training skills with the Global Certified Trainer of Trainees certification from the Chartered Institute of Customer Management! For more information, 📧 Email [email protected] | 🌐Visit cicmaglobal.com #CICM #TrainerOfTrainees #CustomerManagement

Thank you to the @dailynewstz for highlighting the growing importance of customer-centric leadership and the businesses championing service quality in Tanzania. 👉 Read the full story here: dailynews.co.tz/dar-braces-f… #CICM #ServiceExcellence #CustomerExperience #Tanzania #Awards

We're just ONE WEEK away from the Tanzania Service Excellence Awards! 🇹🇿 🔵 For last minute registrations, email [email protected]. #TanzaniaSEawards #CountdownBegins #Excellence

STAND A CHANCE TO WIN A VOUCHER FOR 2!!!❤️❤️❤️ Join our Live Conversation: “Celebrating Authenticity in Customer Relationships” and share your thoughts: 👉What keeps you loyal to a brand? TO ENTER: 1. Follow us on X 2. Comment your thoughts 3.Tag your favourite brands #WIN

Yolanda Uriyo, Board Chairperson of CICM Tanzania, together with Timothy Mupotsa at the CICM Dar es Salaam office, preparing for the upcoming Tanzania Service Excellnce Awards scheduled for 13 February. 🇹🇿 To attend the award ceremony, contact: [email protected] #CICM

Happy Birthday to the amazing Charlene Chibonda, Director of CX Strategy and Training at CICM! 🎉🎂 Wishing you a fantastic celebration filled with joy and great memories! 🌟💙 #Birthday #CXLeader #CICM

On this Liberation Day, the Chartered Institute of Customer Management ( CICM) joins Uganda in honouring the brave spirits who fought for Uganda’s freedom. Their vision was a nation empowered, united in peace and progress. #uganda #liberationday #education #africa

Behind every great brand is a contact centre that gets it right. Upskill, lead with confidence, and elevate every interaction. 🔴Sign up today: lnkd.in/dHjnKQ-n ✉️Contact: [email protected] for more information. 🗓️14 February 2026 #CXProfessionals #CustomerFirst

🔴🔴 Elevate your customer experience with global expertise! Join the Global Certified Customer Success Champion program by the Chartered Institute Of Customer Management on 24 January 2026, 09:00-12:00 hrs. #CertifiedSuccessChampion #OnlineCourse #CXCourse