Support team for CCP Games. /// EVE Online Support : https://xitter.cf/t.co/lhxspzf2Nt /// EVE: Valkyrie Support : https://xitter.cf/t.co/rt5FnQrYra
Joined December 2013
- Tweets1.8K
- Following103
- Followers2.8K
- Likes297
We're aware of the issue affecting our Help Center and ticket submission. The issue is being investigated by Zendesk.
CCP Customer Support retweeted
Our teams are investigating an outage which is impacting Pod 17 & 18. We will provide further updates ASAP.
We're seeing some reports of players being unable to submit support tickets via the Help Center. If you are affected please submit the ticket via [email protected] while we investigate this issue. Thanks. #tweetfleet #EVEOnline
Hey Dan, sorry to hear that. Can you DM us the ticket number of your support case and we can check its status. Thanks.
Team Dog is the correct answer. (Not the consensus of all the GMs but GM Arcade is currently manning this account so he gets to choose.)
Thanks for getting in touch and supplying the ticket numbers. They will be forwarded to a Lead Game Master for review and we will get in touch with you by end of day Monday.
Hey negs, if you can direct message us with a ticket number I can have it brought to the attention of a Lead Game Masters, who can review how it was handled. Thanks.
CCP Customer Support retweeted
We have established a megathread on the official @EveOnline forums to track the status of the issues you are experiencing. Updates will be provided as they are available: forums.eveonline.com/t/tranq…
#tweetfleet #eveonline
Hey Steve, we're sorry to hear that. Can you provide a ticket number and we can review the issue. Thanks.
The Halloween 'Trick or Treat' and 'Howling Interceptor' updates have been delayed by a day. They will go live tomorrow at downtime. bit.ly/32VjkDL #tweetfleet #EVEOnline
@CCP_Mechanic , @CCP_Spider and @CCP_Archduke from the support team will all be attending #EveVegas. They will mostly be hanging around the tournament room, so drop by and say Hi. #tweetfleet
We have some news regarding the Haiku competition. Could @Canuck_2099, @satelite1791 and @devilishlydo get in touch with us via DM?
eveonline.com/article/pxf3hv…
Have a great fit for PvP using tech 1 frigates? Want to see your fit featured in-game with your name in the description? Head over to the Community Fittings forum section and submit your fit! bit.ly/2lWl27t #tweetfleet #eveonline
As part of #gmweek were running a haiku competition. Tweet @CCP_Help an #eveonline related haiku. The top three will win PLEX and SKINs. Contest ends August 28th. #tweetfleet
Thanks to everyone who faced off against the mighty ISD and GM fleet yesterday. We had a blast! Special thanks to @BjornBee for herding cats and remaining calm, even when @CCP_Falcon made a surprise titanic appearance. #gmweek #tweetfleet #eveonline
CCP Customer Support retweeted
Have you ever felt like your favorite item in EVE deserves a more fitting description?
Well, now you have the chance to make things right!
#tweetfleet #GMweek
eveonline.com/article/pwlh11…
GMs and ISD are getting ready for the in-game roam which will be FC'd by @BjornBee. Our ships are packed with PLEX, SKINS and other items. You should also try to grab an ISD or GM corpse as they may be worth something. bit.ly/2P59OLT #tweetfleet #eveonline #gmweek