Citizens Advice Enfield is a charity that offers free, accessible quality advice for the diverse communities in the London Borough of Enfield.
London
Joined June 2013
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Citizens Advice is leading a new 9-year programme supporting disabled residents across Enfield. Through DANE, we’ll deliver advice, digital inclusion & assistive tech with
@AgeUKEnfield
@EdmontonCP
& Wellbeing Connect.
#Enfield #DisabilitySupport #DANE
Citizens Advice retweeted
You shouldn’t get nuisance calls if you didn’t give the caller your number.
There are things you can do to stop getting nuisance calls that you don’t want. Read more ⤵️
citizensadvice.org.uk/consum…
ALT How can I stop getting nuisance calls and texts?
⏰ Do you work for more than 6 hours a day?
You’re entitled to an uninterrupted rest break of at least 20 minutes - for example a tea or lunch break.
Check your work rights on our website ⤵️
bit.ly/41WDaza
🚨 Noticing payments you don’t recognise in your bank statement?
You should contact your bank or building society straight away to prevent fraud.
Find out more about banking security ⤵️
bit.ly/42MlKpS
📦 If you’ve ordered something, it’s the seller’s responsibility to make sure the item is delivered to you.
We’ve explained what steps you can take ⤵️
bit.ly/4lkuytX
Citizens Advice retweeted
Ever been sent round and round in circles by an AI chatbot when trying to get through to customer care?
You're not alone. Our research shows they wasted time, caused stress and delayed problem solving for more than half of users.
Read more ⤵️
bit.ly/46WiNEx
Are you falling behind on your mortgage repayments?
‼️Don’t wait for your lender to contact you - you should talk to them as soon as possible.
Our advice can help ⤵️
bit.ly/4Ak7iUz
You have a right to take up to a year of maternity leave.
➡️ You’re only entitled if you’re an employee, but it doesn’t matter how long you’ve worked for your employer.
Read our online advice ⤵️
bit.ly/4xxGmOJ
You might be able to get extra money to help pay for essential costs like food, childcare and school costs.
Make sure to check what you’re entitled to.
Our online advice can help ⤵️
bit.ly/4flTLlA
Have you been scammed? You might be able to get your money back if you paid by card or PayPal.
💳 Your card provider can ask the seller's bank to refund the money - this is known as the 'chargeback scheme'.
Find out more about this ⤵️
bit.ly/3YVTeQ4
You might feel you're working too many hours if you're having mental or physical health problems because of overwork.
✅ Your employer can't make you work more than 48 hours a week on average.
Check your work rights ⤵️
bit.ly/44Eq1LA
⚡ Your energy supplier has to let you know if they’ll increase prices.
They should tell you in a reasonable amount of time before the change takes place - this is called giving you notice.
Read more on our website ⤵️
bit.ly/3Yp9w3s
📝 Starting university soon?
If you’re going to be living in student halls, we can help you understand your housing rights and what your responsibilities are.
Check our online advice ⤵️
bit.ly/4h2aCLw
❗ If you’re on a low income you might be able to get your council tax reduced.
Your local council can work out if you’re entitled to Council Tax Reduction.
Here’s what you need to know ⤵️
bit.ly/4mbH3Ys
Have you bought something that doesn’t match the seller’s description?
✅ You have legal rights and might be able to get a refund, repair or replacement.
We’ve explained more on our website ⤵️
bit.ly/4m9yiia
💧 Your water company must provide a constant supply of water.
It’s important to know what if you’re entitled to compensation if your water supply is interrupted.
Our advice can help ⤵️
bit.ly/4gHFSPC
#water
Are you on a low income or unemployed?
➡️ You might be able to get Universal Credit to help with living costs.
Try out free online tool to see if you’re eligible ⤵️
bit.ly/4ynR9vQ
#benefits #universalcredit
Did you know we’re an independent charity?
#WeAreCitizensAdvice and we’re so proud of the difference our staff and volunteers make each day in [local area name].
👉 Follow us through the week to see what we’re up to!
#citizensadviceenfield
Are you a carer?
👉 Your local council might be able to arrange practical help to allow you to care more effectively and reduce your stress.
Find out more about what you could be entitled to ⤵️
bit.ly/47FEJ80
Knowing how much your electrical appliances cost to use can help you:
✅ Reduce your energy costs
✅ Save money
Try our free online calculator on our website ⤵️
bit.ly/4qK4yf4
Have you fallen behind on your rent payments?
⚠️ Rent arrears are a priority debt and you should deal with them as fast as you can.
Here’s what steps you can take ⤵️
bit.ly/3ILOlUq
#rent #housing
