Nashville
Joined November 2006
Approximately 23 years later, I’m still using a duffel bag that was courtesy of @charliekkendo
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Oh, look. No power since last night, no meaningful updates. Where have we heard this before? @NESpower
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Trying to get Nashville police non-emergency response. It is literally impossible. Caught in a voice menu loop that leads to nowhere.
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PUT THE DAMN PRICES ON THE ITEMS IN THE STORE
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Anyone besides me in Nashville out here trauma-buying survival items for power outages?
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Yall. I know I’m supposed to have a side in all of this. But I guess I’m just on the side of normal people. Am I alone in feeling like I’m just kind of done with all the politicians? Where were all yall a week ago? What are you actually going to DO about all of this? Enough words.
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Nashville Ice Storm Recovery brought to you by too much coffee and Advil.
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Here is part of the problem
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Today’s agenda for @NESpower, develop staffing plan and SOP for handling increase in customer calls during crisis.
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Read this.
Yesterday, I read through NES’s 2025 board and committee records. A detail stands out: When NES reviewed its biggest operational risks, the executive listed as responsible for many of them had already retired 👻 And no replacement was in place. Here’s that report.👇 (1/6)
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Lost refrigerated medications due to power outages? Help is here ⬇️ 🏥 Nashville General Hospital is hosting a clinic TODAY, 10 a.m. - 2 p.m. to help residents replace prescriptions. @WKRN
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Today’s agenda for @NESpower: hire a full-time Communications Officer with experience in crisis management. Also, read the room here, let’s phrase this differently.
After a major storm like this, it’s important to know where our role ends and yours begins. NES maintains and repairs the lines leading to your house, but homeowners are responsible for the equipment on the house. If your weatherhead, power mast or meter base are damaged, our crews cannot safely reconnect your power. You will need to contact an electrician licensed and registered by your county. Get your equipment repairs scheduled as soon as possible so you can have power as soon as NES electrical service is restored.
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Second on today’s agenda for @NESpower, hire AND PAY a fleet of top notch data and UI professionals for the website.
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Making my list of what we need to become preppers. We are now owners of an unplanned generator, but my remaining list is long.
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Railroad crossing arm running on generator. Should I stop and put gas in it?
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Anecdotally, this is the 3rd time in 18 months that very large trees on an easement at my 94 year old father’s house (trees NOT on his property) have fallen taking out lines and poles. Trees were marked by @NESpower to “watch” years ago, called last year with no response.
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He paid multiple thousands of dollars to cut them down last year anyway. This time, the tree that fell was way back in a corner (still likely not his property), but you’d think this problem area would have been assessed after back to back to back issues.
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Twitter (I said what I said) is an absolute cesspool and shell of its former self (as intended, I imagine), However, my new career trolling the electric company has reconnected me with a few old friends, some of you I’ve known for 23 or so years now.
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Seems like @NESpower needs to produce about 1000 more engineers.
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I am anticipating a documentary on all this about @NESpower in a year or so. Maybe someone will interview me.
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