Brother Canada Official Technical Support for all your Brother products Soutien technique officiel de Brother Canada pour tous vos produits Brother
Montreal, Canada
Joined December 2010
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Hi @vacknyr, it could be an issue with the fuser. Come see us on Live Chat brother.ca/en/customer_care/… and we'll be happy to help. H
Hi Jeremy, thanks for this message! It's our pleasure and I'm glad to see that we were able to get things resolved. Thanks again!
Sorry to see that! Thanks for your messages and let us know if ever you change your mind regarding our offers. Take care!
Sorry to see that. Our management team is still in discussion with you and are looking into it. They'll be in touch soon. Thanks!
Thanks! I see that we've been in contact with you regarding this through email. Please get back to us there when possible.
Hi Jeremy, sorry for the mix-up! Which Brother product are you working with and which function is missing? We'll look into it! Tnx
Hi William. So sorry to hear that. Please, send us a message here: support.brother.ca/app/ask with your data and copy of receipt. A
Sorry about that Shelby! Please visit our 'live chat' or 'ask a question' so we can send one out to you. brother.ca/en/customer_care/
Sorry to hear you are having some trouble with your printer, please let us know how we can help. -K.
@BarbraSundquist Happy to see it's working now, Barbra! If you need any futher assistance, don't hesitate to contact us back. A.
@disndatabout Hi Kelechi. Youu can watch a video on how to change the ribbon refill on a similar model here: brother-usa.com/videos/?VID=… A
@Creeperguy05 Sorry to hear that Sergio. Clear the print queue from your computer and press the Clear key on the printer. That should work.
@michendorfer @JerryFinelli Thanks for the information. We hope to resolve this issue quickly. A.
@michendorfer @JerryFinelli I'm sorry, we're still working on this issue. What type of file are you scanning into? A.