CIO of Heritage Auctions. Every client we serve is unique. Everything we sell is unique. Win-win.
Dallas, TX
Joined August 2011
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Yes, we are offering the last known Nintendo PlayStation prototype. comics.ha.com/itm/video-game…?
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<Tips Hat>But of course</Tips Hat> #CIOChat – at Turtle Creek, Dallas
A4. Absolutely a priority, particularly for better providing clients with red carpet service. #CIOChat – at Turtle Creek, Dallas
#CIOChat Q4. How big a priority is winning with #analytics for your organization? Is it critical to your transformation strategy?
Both, but far too little of either. #CIOChat – at Turtle Creek, Dallas
#CIOChat Q2. How are you acquiring #analytics models? Building them? Consuming prebuilt models from a vendor like Google? Other? #CIOChat
A3. We struggled with that. We’ve managed to migrate most of that function under the CDO. #CIOChat while my team provides the tools and support to set them free to fly. – at Turtle Creek, Dallas
Twitter is behaving badly #CIOChat – at Turtle Creek, Dallas
For us, it’s using all known touch points to determine those most likely to bid in or consign to an auction. #CIOChat – at Turtle Creek, Dallas
#CIOChat Q1. Where can the most value be added in your organization with either #predictive or #prescriptive #analytics?
Just took my first ECG on the Apple Watch. Sinus Rhythm. Figures since it’s that time of year… ;-) – at Turtle Creek, Dallas
I would say the goal is to innovate TOWARD disruption with digital transformation. #bethedisruption
#CIOchat @BrianShipmanCIO @jcycio @wlassalle @jckgld @dchou1107 @chief_ventures @eyb @khdarby @mattkapko @rmehtaus @kenkauppila @mskaff @tomlap @mzyw @_jfeldman @landryst @nyike @liana_bc @SteveBetts100 @eyb @khdarby @S_dF @AaronWorkman @wayneshurts @JKevinParker
Being progressive often means being authentic enough to turn around and make progress back toward your straypoint. – at Turtle Creek, Dallas
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Has your marketing strategy become a tartlet? (Semantic satiation does not a good strategy make)
youtu.be/5S5o20vh63M – at Turtle Creek, Dallas
In all honesty, it is maintaining and casting a client-first vision when $$ and fires and shiny objects and challenges and new processes and everything else - all good - vie for the throne. #CIOChat – at Turtle Creek, Dallas
#CIOChat Q5. What parts are most difficult in driving a world class #CX? Aligning with marketing? Fixing Data? Putting in place a prescriptive analytics team? #Automating omnichannel customer interfaces?
A4. The #data, if leveraged properly, should be a reflection of the existing #CX used to drive better #CX. It reveals the potholes for repairs and shows when/where new thoroughfares should be constructed. #CIOChat
#CIOChat Q4. Sunil, also, suggests that #data + #customers are critical assets to orgs? If these are new oil, what steps should CIOs take to refine #customerdata?
Greetings and solutions and all that. From Dallas. #CIOChat – at Turtle Creek, Dallas
Blockchain fails on scale, throughput and latency. And it doesn’t matter if it is immutable if it is wrong. zdnet.com/article/crytograph…
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