Resolve customer inquiries instantly across email, comments, and DMs with our AI agent built for DTC brands

Joined December 2022
First promo in Brandwise history 🚨 Your ads are about to get flooded with Q4 comments, and we want to help. So from now until Dec 1: β€’ 20% off your first 3 months β€’ We import + clean up your ad comment history FREE Get started in less than 5 mins ➑️ brandwise.ai/?utm_source=x&u…
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Brandwise πŸ¦‰ retweeted
We're seeing massive growth in the usage of our Partnership Ads feature, which enables brands to manage comments across all partnership ads with creators As more and more brands leverage platforms like Trybe, I expect this will growth will only increase further If you're a brand running partnership ads across a large amount of creators, you probably already know the struggle of how difficult it is to manage comments across all of these ads Our Partnership Ads feature enables you to see all of these comments in 1 unified inbox, and use AI to automatically hide negative/spam comments, respond to questions, etc. We'd love to show you how it works! Feel free to reach out to me directly and we'll get you set up 🀝
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PSA if you run partnership ads with influencers: we solved comment management Our Influencer feature enables you to: - unify all whitelisted ad comments in the same inbox as your other comments - auto-hide negative/spam comments in real time - Respond to partnership ad comments from your brand page All without ever accessing the creator's organic comments or personal DMs! One inbox, for every ad across every page, with AI-powered automations to help your team stay on top of the engagement If this sounds like something your brand needs, reach out and we'll get you set up ASAP and import + moderate your entire comment history πŸ¦‰
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Several new platform updates just landed, including: 🎨 Fully refreshed design (+ custom views!) πŸ€– Brandwise MCP πŸ”Œ New Platforms And much more, here are the highlights πŸ‘‡
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Knowledge Base updates now go through Obie, giving you full control over how new content is organized in your KB Send Obie web pages, PDFs, etc. and ask to add it to your KB. Obie will propose a change that you can review/edit before any changes are made, then approve when you're ready!
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More exciting updates coming very soon... πŸ“±
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Introducing Obie πŸ¦‰ the AI agent that runs your brand Obie handles everything from resolving support requests, moderating your socials, automating reports across your stack, and much more Check the link on our profile to get your first 7 days for πŸ†“
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Join us πŸ¦‰
We grew @BrandwiseAI 400% last year with a team of 5 and were profitable in Q4. We're now hiring our next engineer to help us build the AI Agent platform for DTC brands Comp: $125K - $140K + 0.5% - 1% equity Remote, US only Apply here: brandwisehq.notion.site/Full…
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Want to fully automate your ad comments? Brandwise makes it easier than ever, here's how it works: 1. Create a Smart Label - this allows our AI to automatically categorize your social media comments 2. Customize your automations for that label - add any actions you'd like! If a comment is assigned this label, all actions will be triggered automatically 3. Watch our AI do the work for you! You can easily configure automations for any kind of scenario you'd like, enabling our AI to do as much work for you as you'd like Give it a try now with our 7-day free trial πŸ¦‰
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How I automate 99% of my shipping inquiry emails for my e-commerce brand. Shipping inquiries are generally 60% or greater of most e-commerce brands email tickets they get. Watch this video to understand how I automate these pesky tickets. By automating these tickets you should be able to increase customer support productivity by 100% easily.
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We've fully revamped our AI Agent Automations page! ✨ This new update enables more granular control over automations across comments, DMs and emails. Not only can you now configure any combination of actions you'd like, we've also added several new actions for each channel!
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Brandwise πŸ¦‰ retweeted
If you want to trick Meta into pushing your content to 10x more people, I have a hack for you. Here's how it works: Post regular organic content, could be a routine video, lifestyle shot, whatever. But in the caption, add something like "We have a guide with our top 10 hair, skin, and nails tips. Comment β€˜GUIDE’ and we'll send it to you." The content doesn’t need to mention the guide. All you’re trying to do is incentivize people to comment on your post. Then, when people start commenting "GUIDE," the algorithm sees all that engagement and pushes the post to way more people. And the content gets more reach because Meta thinks it's getting crazy engagement. The strategy works great, but it creates a massive operational problem. Now you've got hundreds of people commenting asking for the guide, and someone has to manually DM each person. That kills the whole strategy. That's where automation comes in. At Obvi we’ve been using @BrandwiseAI for our Meta ads to handle comment moderation. It’s an AI tool that hides negative comments and keeps things clean. And they just launched DM Campaigns, which automates the entire follow-up process. When someone comments "GUIDE," it automatically sends them the guide via DM AND replies publicly "Check your DMs!" You can set triggers for any keyword, include coupon codes or custom buttons in the DMs, and it tracks revenue if you're on Shopify. So now you can take any piece of content, add a comment incentive to increase reach, and let the automation handle all the follow-up work. It's basically a virality hack that actually converts. And it’s been needed for a long time. Good move by @BrandwiseAI! #Brandwisepartner
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"Where's my order?" Watch what happens next: [Demo video showing]: 1. Customer sends Email 2. AI detects tracking inquiry 3. AI pulls order #94847 4. AI fetches USPS tracking 5. AI generates response: "Hi Sarah! Your order shipped yesterday and is currently in Chicago. Expected delivery: Thursday by 8pm πŸ“¦" 2.1 seconds. Zero humans. This is Brandwise.
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Brandwise πŸ¦‰ retweeted
Thank you @OpenAI this is sick!!
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Brandwise is growing fast and we're expanding our team Join us as our 3rd hire: xitter.cf/i/jobs/195539827660334…
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