Namastey!🙏🏽 This is the Official Twitter support channel of @BluSmartIndia. We're available 24/7 to help.
Joined November 2021
- Tweets22.1K
- Following8
- Followers725
- Likes164
Dear Saurabh, thank you for bringing your recent experience to our attention. We genuinely value your feedback and are committed to ensuring our services meet your expectations. We attempted to reach you by phone to discuss this further, but we were unable to connect. (1/2)
Dear Guest, we understand that Mr. Ashutosh from our team connected with you regarding your concern. We sincerely apologize for the trouble caused. As discussed, this matter has been escalated to our dedicated maintenance team for resolution. (1/2)
Dear Guest, we understand your concern regarding the recent ride cancellations and apologize for the same. Please allow us some time to investigate this matter and provide you with the appropriate resolution. We would request your patience in the interim. Team BluSmart
Dear Guest, we request you to share your contact details and a suitable time to help us investigate the issue further. Our team will promptly look into the matter and provide you with the necessary support. Team BluSmart xitter.cf/messages/compose?recip…
Dear Tushar, we understand your concern regarding the experience. Ensuring timely pickups is a top priority, and we take delays seriously. Madhav from our team has reached out to address your concerns, and we’re committed to improving our service for greater reliability. (1/2)
Dear Guest, thank you for your kind words. At BluSmart, we're committed to delivering reliable and punctual services without hassle. Ensuring that our cabs arrive on time, every time, and minimising cancellations is our top priority. (1/2)
Dear Vinit, we apologise for the inconvenience you experienced with our customer support during an emergency. Your feedback is valuable to us, and we would like to address your concerns. (1/2)
Please provide us with your contact details via DM, and our team will reach out to you promptly to understand your concern. Your satisfaction is important to us, and we appreciate the opportunity to make amends. Team BluSmart. (2/2) xitter.cf/messages/compose?recip…
Dear Himanshu, we sincerely apologise for the inconvenience caused to you. We take incidents like this very seriously, and we are committed to addressing the situation promptly. To better assist you and rectify this situation, please share your contact details with us. (1/2)
Your feedback and concerns are of utmost importance, and we want to ensure a direct and open line of communication. Team BluSmart. (2/2) xitter.cf/messages/compose?recip…
BluSmart Support retweeted
Love these cabs. Thanks for bringing them. My go to ride for airport always.
Dear Ratan, we apologise for the inconvenience caused. We understand that the delayed payment reflection disrupted your plans. (1/2)
To assist you further, please send us a DM with your contact details.We are committed to resolving this issue promptly. Team BluSmart. (2/2) xitter.cf/messages/compose?recip…
Unfortunately, due to the nature of the situation and our internal policies we are unable to make any changes in this case. (3/4)
Dear Anjali, we apologise for any inconvenience caused. Due to occasional payment gateway errors, there may be a delay of 20-30 minutes for the payment to reflect in your BluWallet, resulting in the inability to book a ride during that time. (1/2)
Regarding the delay in cab arrival, we'd request you to kindly write to us at [email protected] so that our team can look into the matter. (2/3)
Namaste! @DeePakao Thank you for your confidence in our services. We hope to delight you with our clean and green rides.
Namaste! @sachid1975 We apologize for the inconvenience you have faced. We request you please DM your registered mobile number so that we can contact you on priority.
Namaste! @UtkarshBali3 Ji
We are sorry to inform you that we do not have such option to make any sudden changes in your scheduled rides at this moment.
However, we are consistently working on upgrading our services based on your feedback.
Namaste! @dheerajtiwari__ Ji
Thank you, for the shout out. Yes, many more green miles to go and promises to keep.
Namaste! @KismiBar Thank you for recommending our services. We hope to delight all our riders with our clean and green rides.
Namaste! @areejhashmii
Thank you for reaching out to us. We appreciate your valuable feedback. We've been consistently working on upgrading our services based on your feedback.