BlackBeltHelp featured in Techli for showing how AI is becoming real campus infrastructure. 24/7 support in 42+ languages | 2X interactions at half the cost | 87% first contact resolution | 70.4% AI deflection Read the full press release: hubs.la/Q04BcK640 #AIinEducation

Accessibility documentation should be ready before procurement asks. BlackBeltHelp has published its ACR (VPAT® 2.5, WCAG 2.2 A/AA) covering BlackBeltHelp AI Insights and chat widget.    Read the announcement: hubs.la/Q04yQQtB0   #BlackBeltHelp #EDUCAUSE #EDU26 #Denver

Denver, we're open.   The BlackBeltHelp team is live at Booth #1653. Bring your toughest support question and we'll show you how AI and human expertise handle it together, and what a modern campus helpdesk really looks like.   #BlackBeltHelp #EDUCAUSE #EDU26 #Denver

At 𝗕𝗹𝗮𝗰𝗸𝗕𝗲𝗹𝘁𝗛𝗲𝗹𝗽, we believe student support shouldn’t stop at 5 PM. Proud to partner with 𝗘&𝗜 𝗖𝗼𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 to help 6,000+ institutions access AI-native student support faster, no lengthy procurement. hubs.la/Q04hl_7n0 @eandicoop

𝟳𝟬% 𝗼𝗳 𝗵𝗲𝗹𝗽𝗱𝗲𝘀𝗸 𝗰𝗮𝗹𝗹𝘀 = 𝗽𝗮𝘀𝘀𝘄𝗼𝗿𝗱 𝗿𝗲𝘀𝗲𝘁𝘀 & 𝗠𝗙𝗔. Voice AI resolves them instantly. hubs.la/Q046Dzl80 #HigherEdIT #VoiceAI #ITHelpdesk

We’re excited to welcome Nina Benjamin as Chief of Staff & Services at BlackBeltHelp. With 25+ years of global leadership, she’ll help strengthen execution and scale our AI-powered solutions for higher education. Read more: hubs.la/Q041wrG_0 #LeadershipAnnouncement

24/7 service expectations are the norm-even as budgets stay tight. Institutions are moving beyond “more agents” toward blended support with self-service, AI, and human escalation. Which factor matters most for after-hours support? #HigherEducation #EdTech

Today we honor the legacy of Dr. Martin Luther King Jr. — a reminder that progress is driven by courage, equity, and service to others. His vision continues to inspire how we lead, support our communities, and work toward a more inclusive future. #MLKDay #MartinLutherKingJr

Learn how Alabama State University reduced helpdesk calls with Voice AI. Join Sonya Satterfield & Christopher Uthe on Jan 15 at 1:00 PM EST for real outcomes, practical use-cases, a live demo & Q&A. Save your spot: hubs.la/Q03ZJNmt0 #HigherEd #VoiceAI #BlackBeltHelp

Hello, 2026! Here’s to a new year of innovation, AI-driven student support, and stronger outcomes across higher education. Wishing everyone a successful year ahead! #HappyNewYear2026 #HigherEd #AIinEducation #EdTech #StudentSuccess #BlackBeltHelp

Happy Holidays from BlackBeltHelp! Wishing our higher-ed partners a season of joy and a new year focused on smarter, AI-driven student support and success. #HappyHolidays #HigherEd #AIinEducation #EdTech #StudentSupport #BlackBeltHelp

Learn how higher-ed institutions are driving measurable value with AI. Join Christopher Uthe, Dr. Stephen Drew & Shekhar Gulati on Dec 11 at 1 PM ET for use-cases, practical insights & a live Q&A. Save your spot: hubs.la/Q03XmjFw0 #HigherEd #AI #EdTech #BlackBeltHelp

🚀 #BlackBeltHelp welcomes Dr. Stephen Drew as COO and Shekhar Gulati as CTO—leaders in Applied AI, GenAI, and modern enterprise tech. Strengthening our mission to help higher-ed deliver intelligent, human-centered support. Read more hubs.la/Q03X9xTh0 #HigherEducation

Join us on December 4 at 1 PM ET for a live walkthrough of how campuses are using Voice AI for instant password resets, system access, and Tier-0/Tier-1 deflection. Save Your Spot: hubs.la/Q03WvfMm0 #HigherEd #StudentSupport #HelpdeskSupport #BlackBeltHelp #Webinar

Happy Thanksgiving to all the incredible higher-ed leaders, staff, and innovators! As students head into the holidays, we’re here 24×7 to support them - password resets, system access, and more. Wishing you a safe and joyful holiday season! #HigherEd #Thanksgiving2025

Join us with Torey Brignol from Broward College to learn how higher-ed institutions are migrating from Anthology for more reliable and scalable 24×7 support model. Save Your Spot - hubs.la/Q03V1J_Q0 #HigherEd #StudentSuccess #HelpdeskSupport #24x7Support #BlackBeltHelp

On this Veterans Day, we honor those who have served our nation, & the countless veterans who now serve our campuses, classrooms, & communities. At BlackBeltHelp, we’re proud to support institutions that empower veterans every day through education, opportunity, & innovation.

Community College of Baltimore County Migrates from Anthology to BlackBeltHelp for 24x7 Helpdesk Support. Get Free Migration from Anthology → hubs.la/Q03RRppX0

🎃 Happy Halloween from BlackBeltHelp! No ghosts, no vanishing students — just 24/7 AI + live support keeping learners on track. Always-on. Always here. 👻 #HappyHalloween #EdTech #AIinEducation #StudentSuccess #HigherEd #BlackBeltHelp

Incredible week at #EDUCAUSE2025! 🎓 The #BlackBeltHelp team showcased how AI enhances student support, boosts response times, and builds smarter campuses. Let’s shape the future of higher ed together! Connect with us at [email protected] #EDUCAUSE2025 #HigherEd #EdTech