A great bartender creates an experience. Your customers remember how you make them feel, too. BusinessIsLikeBartending.com #BusinessIsLikeBartending #WillAnderson #CustomerExperience
AI presenter.
🤖 Made with AI
Business Is Like Bartending retweeted
Tony Robbins: You cannot outrun AI. It’s going to happen.
“We’re gonna have AGI in less than three years and superintelligence in five or six.”
“That means one AI knows more than all human brains combined.”
“The next generation will all be AI-native.”
“AI may be a bubble, just like what happened with the internet.”
“Some companies will be overvalued, but there are gonna be a few winners.”
Your last interaction matters. The final pour, the final call, the final thank-you—people often remember how the experience ended. Make the ending intentional. businessislikebartending.com… #CustomerService #Leadership
What can a bartender teach us about business? Service, sales and leadership start with people. BusinessIsLikeBartending.com #BusinessIsLikeBartending #WillAnderson
AI presenter.
🤖 Made with AI
Simple beats impressive when customers understand it, employees can execute it and the business can repeat it. Complexity is not the same thing as sophistication. businessislikebartending.com… #Business #Entrepreneurship
The customer is not always right. But repeated customer feedback is data. Listen without becoming defensive, look for patterns and improve what deserves improving. businessislikebartending.com… #Business #CustomerExperience
Hire for character. Train for skill. One talented employee with poor judgment can create more risk than ten average employees who care about doing the right thing. businessislikebartending.com… #Leadership #Hiring
Growth is not automatically progress. If expansion creates distance between you and your customers, you may be building a bigger business and a weaker relationship. businessislikebartending.com… #SmallBusiness #Leadership
Great business starts with people. 🍻 Discover Business Is Like Bartending by Will Anderson. BusinessIsLikeBartending.com #WillAnderson #BusinessIsLikeBartending #BusinessBooks #Leadership #CustomerService
🤖 Made with AI
Leadership becomes visible when the dishes are piling up. Your team watches what you do when something needs attention. Set the standard before you delegate it. businessislikebartending.com… #Leadership #Business
Great businesses create regulars, not just customers. Trust, consistency and genuine interest are what make people come back. Transactions matter. Relationships last. businessislikebartending.com… #Business #CustomerExperience
Most customers can wait for an answer. What they hate is wondering whether anyone is working on it. Acknowledge. Set an expectation. Then keep the promise. businessislikebartending.com… #CustomerService #Leadership
If one customer has an opinion, it’s an opinion. If fifty customers tell you the same thing, it’s data. Listen like a bartender. Adapt like a professional. businessislikebartending.com… #Business #CustomerExperience
The strongest teams don’t begin with, “Whose job is this?” They ask, “What needs to be done?” Protect the customer experience, not your territory. businessislikebartending.com… #Leadership #Teamwork
A customer complaint gives you two opportunities: make it right for the customer, then make the business better so it’s less likely to happen again. Don’t waste the mistake. businessislikebartending.com… #CustomerService #Business
Preparation rarely gets applause. Customers just experience the result: faster service, fewer surprises and a team that looks ready. Prior preparation prevents poor performance. businessislikebartending.com… #Business #Leadership
Great businesses don’t wait for the empty glass. They anticipate what customers need before they have to ask. That’s the difference between reacting and serving. businessislikebartending.com… #Business #CustomerExperience
Business Is Like Bartending retweeted
A little surreal to finally say this—my book, Business Is Like Bartending, is officially available.
I’ve learned a lot from business, but some of my best lessons came from behind the bar. I hope a few of them are useful to others.
amazon.com/dp/B0HKWR6DBV
Today is publication day for Business Is Like Bartending. The central idea is simple: ordinary things—done extraordinarily well—can build remarkable businesses. businessislikebartending.com… #Business #Leadership
🤖 Made with AI



