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Joined February 2018
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Replying to @G18nxt
Hi there. We advise you to email us at [email protected] so we can look into it.
Replying to @evtcnmben
@evtcnmben Hi there. We'll get back to you in your open ticket :)
Replying to @IWSXTR
Hi there, we apologize for the inconvenience caused. Rest assured our team is working on your case and will get back to you in your ticket as soon as possible.
Replying to @IWSXTR
I have checked and my colleague has provided a reply in your ticket. Feel free to check it out.
Replying to @IWSXTR
Thank you for the provided info. I will look into the matter asap and get back to you as soon as I know more.
Replying to @MartDupuy
Hi there, please send us more info via DM.
Replying to @FX1000ren
Hi there. Please send us a DM with more info so that we can look into this.
Replying to @TotalBuzzKit
Hi there, I suggest you reach out to our support team via [email protected] and our team will assist you further.
Replying to @dkcrypto13
Hi there, please send us more info via DM so we can look into this.
Replying to @aburassen2
Hi there! Can you please send us a DM with more info so that we can check this?
Replying to @zha_kh
Hi there. Please send us a DM with more info so that we can look into this.
Replying to @MiroKahanek
Hi there, we're sorry to hear about this. We'll get back to you in your open ticket.
Replying to @msvinicius
Hi there. We're sorry to hear about your experience. We'll check with them team and let you know about updates as soon as possible.
Replying to @MarcoPrazeres
Hi there. Please check the reply in the above-mentioned ticket. If you're still experiencing issues, please send us a DM.
Replying to @SparkyAyaka
Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?
Replying to @cryptocoatch
Hi there! If you are experiencing any specific issues, please email us at [email protected]
Replying to @FX1000ren
Hi there! When I mentioned the DMs, I was referring to sending us an inquiry to this X account via DM to ensure the confidentiality and protection of personal information. It will not be necessary to reiterate the entire explanation.
Our complaints department will provide an explanation regarding how we can assist you shortly. This will be outlined in your complaint ticket.
Replying to @FX1000ren
Hi there! Please contact us via DMs to avoid sharing any personal information, and we will provide further assistance.
Replying to @FX1000ren
Hi there! Please review your complaint ticket and respond to the latest message from our colleague. I will ensure that they are informed of your case and will await your response.
Replying to @osceolamo1948
Hi there, we're sorry to hear about your experience. Would you mind sending us a DM with more info so we can look into it?