@BitlyCSChannel
Account based inUnited States
About this account
- Account based in
- United States
- Connected via
- United States App Store
Account-level information from X, not a live location or the device used for a specific post.
Welcome to the customer support channel for Bitly and @qrcgcom.
We're here to help!
Send DMs ONLY: Include details of your issue, account email and/or Support Ticket number and our Support Team will assist you.
This incident has been resolved at the root cause layer for several days, and it seems that residual DNS cache layers have now cleared.
All Bitly Links and Codes should be operating as expected.
We continue to monitor this issue w/ several ISPs showing resolution.
If encountering this issue, DM us what ISP (Internet Service Provider) you are on when you report the issue.
We are working w/ affected ISPs to get the erroneous DNS entries cleared from their caches.
We’ve received reports of intermittent DNS resolution issues due to residual caching from a recent provider outage.
Issues should resolve over next several hours.
NOTE: While you may see interruptions in bit.ly links, your audience may not.
We’ve received reports of intermittent DNS resolution issues due to residual caching from a recent provider outage.
Issues should resolve over next several hours.
NOTE: While you may see interruptions in bit.ly links, your audience may not.
We are currently experiencing an issue that is impacting any j.mp links that were created on the Bitly platform many years ago. We are working to resolve this but don't have an ETA yet - it may take on the order of 24hrs or more to resolve.
The issue has been identified and we are working to restore the service.
We are currently investigating reports of a major service outage impacting our public API. Our on-call team is working to identify and resolve this issue. We will provide an updates here: status.bitly.com/
We are currently investigating reports of a major service outage impacting our public API. Our on-call team is working to identify and resolve this issue. We will provide an updates here: status.bitly.com/
An incident impacting our website, API, webhooks and metrics has been resolved and all actions should now be operational.
We are currently experiencing a major service outage impacting our Website and API. Our on-call team has identified the root cause and is working and resolve this issue.
Updates here —-> status.bitly.com/incidents/l…
We are currently experiencing a major service outage impacting our Website and API. Our on-call team has identified the root cause and is working and resolve this issue.
Updates here —-> status.bitly.com/incidents/l…
We have identified a change which has created intermittent website errors for some of our users. A fix is being implemented and we will begin monitoring.
Hi community. We’re currently investigating issues serving the Bitly website. We will post an update as soon as we have additional info.
status.bitly.com/
Hi community. We’re currently investigating issues serving the Bitly website. We will post an update as soon as we have additional info.
status.bitly.com/
Hi community. We’re currently investigating issues impacting our website and API. We apologize if this is causing trouble for you. We’ll be sure to update you as soon as we know more!
Hello all - We are aware that Bitly links are currently blocked in Turkey and looking to get in touch with officials to resolve this issue.
Thank you for your patience and understanding.
We have identified an issue briefly preventing our website from loading. It should be resolved, and we are monitoring the fix.
Follow updates here ---> status.bitly.com
Update: Things are looking up, but we still have work to do. Thanks so much for your patience!
Hi community -
We’re seeing indications of issues with accessing the Bitly web application and shortening links via the API. We’re looking into this now and will share an update within 30 minutes.
Future updates ---> status.bitly.com/
Hi community -
We’re seeing indications of issues with accessing the Bitly web application and shortening links via the API. We’re looking into this now and will share an update within 30 minutes.
Future updates ---> status.bitly.com/