Customer experience consultancy specializing in strategy, training and market research.
Worldwide
Joined February 2009
- Tweets25.9K
- Following211
- Followers3.8K
- Likes534
Beyond Philosophy retweeted
@romanoriginals I'm hoping you can help me, my Mum has emailed a complaint regarding some tops she bought from your Rugby store, to which she hasn't received a reply. This wasn't the first time she has emailed either. Could someone please look into this please? Thanks
Beyond Philosophy retweeted
Join @adamtoporek & @Zhecho_BeyondP tomorrow on #Clubhouse! We will be discussing "How to make backstage employees care about #CX ". We chat every Thursday at 9 AM PST!
🚨 CLICK HERE TO GET A REMINDER: bit.ly/3mLOVma
Beyond Philosophy retweeted
I’ve been nominated for “Global Top Gurus 2021” and genuinely appreciate your vote!
Instructions:
1 - Go to bit.ly/37i9vob
2 - Log in
3 - Select Me (Mid 3rd Row)
4 - Vote ”Inspirational”
Thank you for your encouragement and for taking a moment to share your support!
Beyond Philosophy retweeted
Revenue growth, reduced costs and a competitive edge.
Find out how below!
#CX #CustomerDrivenGrowth #BusinessGrowth #BeyondPhilosophy beyondphilosophy.com/cx-serv…
Beyond Philosophy retweeted
What we know from early research on employee engagement is that if you have happy employees, chances are you’re going to have satisfied customers. #CustExp #CX beyondphilosophy.com/employe…
Beyond Philosophy retweeted
Are you keeping your #AI use transparent and trustworthy? @ABBYY_Software talks the ethics of #machinelearning #digitalexperience
cmswire.com/digital-experien…
Beyond Philosophy retweeted
Our mission is in our name, Beyond Philosophy. We believe that everyone should have a “Philosophy,” a strategy, but that is not enough to get you the growth you want. You need to go ‘Beyond’ strategy and actually do something.
#CX #CustomerDrivenGrowth beyondphilosophy.com
Beyond Philosophy retweeted
Get more from your maps: The five rules of advanced journey mapping - advice from @ColinShaw_CX ow.ly/55QD30r4JSR #custexp #CX
Beyond Philosophy retweeted
People many times do not want to be delighted; they want to be done already. Keeping it as easy as possible for customers to get it done is a direct path to gain growth.
Listen to the entire podcast here: beyondphilosophy.com/how-to-…
via @BeyondP & @ColinShaw_CX
Beyond Philosophy retweeted
The Digital Experience is Broken. I wrote a simple, 7-step guide on how to build positive memories for customers with digital experiences.
Download with the link below!
@AirkitCX
#cx #customerexperience #digitalexperience #positivememories #leadership bit.ly/32GCVZC
Beyond Philosophy retweeted
Do you have lunch plans tomorrow? Now you do!
Join me tomorrow at Noon EDT as I go LIVE on LinkedIn with @ChipRBell for the release of his NEW BOOK.
You won't want to miss this release tomorrow, LIVE on LinkedIn.
Beyond Philosophy retweeted
This new guide from @ColinShaw_CX @BeyondP gives you 7 steps to build positive memories for customers with your digital experiences. bit.ly/32GCVZC
ALT Beyond Philosophy Guide
Beyond Philosophy retweeted
Check the new post by @BeyondP - Focalism: The Reason You Sometimes Make The Wrong Decision #CustExp #CustomerExperience #CX buff.ly/2YBCv5u
Beyond Philosophy retweeted
Check the new post by @BeyondP - Reviews Completed on Your Phone Are More Emotional #CustExp #CustomerExperience #CX buff.ly/2YlvzJz
Beyond Philosophy retweeted
What is voice of the customer? How does it work? Learn more about this fascinating topic here: bit.ly/3iyG8AI
#customersupport #cx #customerengagement #CustomerService
Beyond Philosophy retweeted
There’s a silver lining in everything, even this pandemic. Some people watch things happen, some make things happen, and some say, “what happened?” Read on to learn how to avoid being the latter.
#CustomerSatisfaction #CustomerExperience #CustomerLove #CX beyondphilosophy.com/re-imag…
Beyond Philosophy retweeted
Your customer's needs have changed via @BeyondP ow.ly/JA7Z30r1OA3
Beyond Philosophy retweeted
#CX is about creating a deep emotional bond with your #customers, which creates customer advocacy, and ultimately grows your business.
Beyond Philosophy retweeted
Happy Employees Make Happy Customers helps organizations take their employee experience to the next level and elevate their customer experience along with it.
Use exclusive social code HAPPY50 for a 50% discount. beyondphilosophy.com/happy-e…
Beyond Philosophy retweeted
Why You Think You Are In Control When You Are Not by @ColinShaw_CX bit.ly/3fzslbi #CX #CustomerExperience