Banana Republic (@BRCustServ) profile picture

The Banana Republic Customer Service team wants to hear your feedback and answer any questions about our products, stores and policies.

Joined January 2012
Photo by Banana Republic (@BRCustServ)
Replying to @williamjbrowne
@williamjbrowne Please let us know if you have any further questions, or concerns. Even though the item was purchased online, the store should be able to be of further assistance. Thank you for your time, and valued patronage. We sincerely apologize for any frustration. ~Bre
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@jdloh88 We're so sorry to hear this, please DM us your email address.
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Thank you for reaching out to us, we've recently responded to you DM. We'd be happy to help.
Thank you for reaching out to us. We're so sorry to see this, we'll share feedback with our leadership.
Thanks for asking. Are you looking for something specific? This link connects to 28 selections: bddy.me/2psz3HJ
Very sorry to hear this! Will you send us a DM with your order number so we can help fix this right away? Thanks!
Thank you for reaching out to us. We'll be sharing this with our leadership. We appreciate your feedback.
Sorry to see this. Feel free to bring it to your local BR store and a manager will be happy to exchange it. Thanks for letting us know!
So sorry. They are different stores with different merchandise.
Will you please send us a link? Thanks!
We're so sorry to see this. @AskSynchrony Can you help with this?
We're so sorry to see this. Did you buy them online or in store?
We charge for shipping when ordered from another store, but shipping is free is purchased from online.
will you show us a picture of the back also?
Sadly even after rush shipping your order, we could not meet the UPS deadline for next day deliver from our Ohio facility to Boston.
we're sorry to hear that! May we have your order number?
We're so happy to hear. We'll share this with our leadership.
Please call us at 1-888-277-8953 and ask to speak with "Store Customer Relations.