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boq.com.au/blog
Joined May 2009
We’re completing maintenance on our banking platforms this weekend. This is a crucial step in our digital transformation journey, aimed at not only launching new products & features but also enhancing your customer experience. For more, please visit boq.com.au/IBHelp/IBStatus.
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We're giving BOQ Internet Banking a fresh new look with all the features, tools & functions you know & love. While we make these updates, there will be a brief service interruption to BOQ Internet & Mobile banking between 10pm Sat 23 Nov to 9:30 AEST Sun 24 Nov.
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We’re working through an issue affecting our BOQ internet & mobile banking. Cards are not impacted. We know how important it is to be able to access your money when you need it. We’re sorry for any inconvenience this is causing. For more visit: boq.com.au/IBHelp/IBStatus
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We've confirmed systems were stable overnight and the issue impacting BOQ Internet and Mobile banking is now resolved. Again, we're sorry for any inconvenience caused.
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We’re completing system maintenance on our banking platforms this weekend to maintain the security & reliability of our banking systems. Please see comments for details on when services will be unavailable. For more info & further updates, visit: boq.com.au/IBHelp/IBStatus
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Internet Banking & Mobile Banking unavailable: 👉 Sat 16 Nov: 12am-2:30am 👉 Sun 17 Nov: 12am-5:30am, 11pm-5am Credit card PIN transactions unavailable: 👉 Sun 17 Nov: 4:30am-7am 👉 Mon 18 Nov: 3:30am-6:30am
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We’re completing system maintenance on our banking platforms this weekend, so the myBOQ app will be unavailable between 12:00am – 5:00am AEST Saturday, 7 September. For more information and further updates on this maintenance, visit our website: boq.com.au/IBHelp/IBStatus
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We’re completing system maintenance this weekend. The myBOQ will be unavailable between 1:00am – 9:30am AEST Sunday, 18 August, and BOQ internet and mobile banking will be unavailable between 12:00am – 4:00am AEST Sunday, 18 August. For more, visit: boq.com.au/IBHelp/IBStatus
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We’re completing system maintenance on our banking platforms this weekend, so the myBOQ app will be unavailable between 12:00am – 5:00am AEST Sunday, 28 July. For more information and further updates on this maintenance, visit our website: boq.com.au/IBHelp/IBStatus
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Online and mobile banking have been available since 8am following the global technology issue. myBOQ customers can now generate statements in the app. All services are now available as usual. Thank you for your patience and understanding.
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We are aware of a widespread and global system issue impacting online and mobile banking, and some transactions. We're sorry for any inconvenience. We're investigating and working to restore services as quickly as possible.
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UPDATE: We’re continuing to experience intermittent impacts across online and mobile banking, and some transactions, due to a widespread global issue. Our teams will keep working on restoring services and we’ll continue to keep you updated on our website: boq.com.au/IBHelp/IBStatus
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UPDATE 8am AEST: Online and mobile banking is back online. Account balances may take several hours to update. myBOQ customers may be unable to generate a statement in the app, we’re working to restore this service as soon as possible. boq.com.au/IBHelp/IBStatus
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We’re completing system maintenance on our banking platforms this weekend, so the myBOQ app will be unavailable between 2:00am – 1:00pm AEST Sunday, 16 June. For more information and further updates on this maintenance, visit our website: boq.com.au/IBHelp/IBStatus
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We’re completing system maintenance on our banking platforms this weekend, so BOQ Internet Banking and Mobile Banking will be unavailable Saturday, 25 May between 12:00am and 2:30am and Sunday, 26 May between 12:00am and 4:30am (AEST). More info: boq.com.au/IBHelp/IBStatus
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We’re completing system maintenance on our banking platforms this weekend, so the myBOQ app will be unavailable between 12:00am – 7:00am AEST Sunday 12 May. For more information and further updates on this maintenance, visit our website: boq.com.au/IBHelp/IBStatus
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We’re completing system maintenance on our banking platforms this weekend, so BOQ Internet Banking and Mobile Banking will be unavailable on Sunday 14 April from 12:00am – 4.00am AEST. For more info and further updates on this, visit our website: boq.com.au/IBHelp/IBStatus
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We’re completing system maintenance on our banking platforms this weekend. The myBOQ app will be unavailable 12:00am – 2:00am AEST Saturday 9 March, and BOQ Internet and Mobile Banking will be unavailable 12:00am – 4:00am AEST Sunday 10 March.
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👉 Instore and online payments using debit and credit cards (including digital wallets) will be available, reduced limits may apply.
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👉 Withdrawals at ATMs using your debit card will available, reduced limits may apply. We recommend withdrawing cash a day earlier if you think you’ll need it.
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