Very disappointed with @AmazonHelp @amazonIN.
I reached out via DM about two unresolved orders, expecting help. Instead, I was directed to fill out a form. After submitting it, I received another request for information from a no-reply email address. How am I supposed to respond?
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@AmazonHelp, why is Amazon blaming customers for its own logistics failures?
I have recorded evidence of the pickup agent admitting the actual reason.
Stop sending misleading pickup updates and take responsibility. How many follow-ups does a customer need for a simple return?
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.@AmazonHelp @amazonIN After struggling to raise a return for a damaged notice board, pickup has now failed for 2 consecutive days.
Amazon keeps claiming I was unreachable, but the pickup agent admitted their container was full and they never attempted pickup!
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The Amazon app also offers no effective way to reach support for these issues.
In the AI era, why must customers fill out multiple forms, chase updates, and repeatedly explain the same problems? This endless back-and-forth is frustrating and unacceptable.
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I have been a regular Amazon customer for years and never expected this experience.
@AmazonHelp, please review my DMs about both orders, arrange a callback, and take ownership of resolving them. Customers need actual solutions, not more automated responses or forms.
#AmazonIndia
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Delivered Monday morning (17 Aug). Installation/demo promised by 20 Aug. Four days later: no call, no visit, product still sealed. If any defect/damage is found after the return window, who is responsible? @Flipkart @flipkartsupport @IFBAppliances Please resolve urgently.
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Product delivered 17 Aug. No call, no technician, no installation. IFB is now treating today as a NEW request and asking for another 48 hours while the product remains sealed and the return window keeps running.
@nch1915 @jagograhakjago Please take note.
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Load augmentation request pending with @NPCLGRNOIDA since 27 Apr. 10+ helpline calls and daily follow-ups, but still only “estimate generation pending”. This is an urgent request. Please share firm ETA.
CC: @UPPCLLKO @nch1915 @jagograhakjago
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Been waiting for Wispr Flow on Android? Win stuff on this 🎰 waitlist: wisprflow.ai/waitlist?BANKET…
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IG��m excited to attend this event! =���, AI Agents Conference - 2026 c-sharpcorner.com/events/ai-… via @CsharpCorner
Visited Anand Vihar Railway Station (Delhi NCR) today to take a platform ticket through the ATVM machine. The QR code on the screen had a strong glare/light on it.
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Because of the glare, Paytm and PhonePe couldn’t detect the QR code. Normally both apps work perfectly for me, but today the screen reflection made scanning impossible.
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Tried Amazon Pay as a last option — and surprisingly, it scanned the QR instantly and processed the payment within seconds.
Thanks to the Amazon Pay dev team for such solid engineering! 🙌
@amazonpay , @amazonIN
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Replying to @ApolloPharmacy
@ApolloPharmacy
Once again cheated! Ordered Threptin Biscuits (2 packs), got only 1. This happened before too, so we recorded the delivery on CCTV. Stop cheating customers & fix your service!
#ApolloPharmacy #CheatingCustomers #BadService
Hey @ApolloPharmacy, the repeated offender, why is there no reply from your side? Last time you were asking for close video recordings... don't shy away, please reply...
Had a disturbing experience with an @amazonIN Fresh delivery. The delivery guy rushed to drop items at my door—emptied two bags in seconds and ran off. I barely got time to verify items. Something didn’t feel right. #AmazonFresh #CustomerExperience
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Amazon said they’d blacklist the agent, but no proof was provided—just a complaint ID. No transparency. No assurance. Just words. @amazonIN, this isn’t about refund—it’s about broken trust and zero accountability. #CustomerVoice
@amazonIN – if your policy says “reject at delivery,” then make your delivery agents wait at least a few seconds for verification. Customers deserve better. We trust Amazon for reliability—don’t break that trust with such careless practices. #AmazonHelp
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