Look at my bag fitting comfortably under the seat!
I got charged $99 because the strap hung out the side and the top strap hung over. They are scamming fliers
@FlyFrontier
Let's start a reply thread if this has happened to you
#reply
Well this is exactly why I never fly @FlyFrontier.
My Uber last night ended up getting a flat. No one would pick me up from the highway (can’t blame them) so I missed my flight and had to book with Frontier (obviously last option after swearing I’d never fly with them again).
Of course the typical rude and disrespectful behavior from the staff checking people in. I’ve seen this online and of course occasionally walking through the airports but of course with my luck I witnessed it first hand.
One staff member in particular (pictured as I was documentating my experience) was the absolute perfect stereotype for the company. I could barely understand what she was saying due to her yelling at other passengers. Not to mention the lack of articulation, the harsh structure of her sentences, and mumbling tone.
I'm not sure why @FlyFrontier would allow anyone like this to represent their company. She verbally bullied her co-worker telling her “you ain’t gotta say nothing Sasha just take the money”. “Don’t say nothing to them Sasha” with other staff asking her to calm down.
I find it alarming especially because no one other than her had a raised voice. No one yelled other than her. Everyone but her was calm.
I explained I paid the highest fee available for this flight for extra room, priority boarding, closest seat I could get to the door, and a carry-on bag.
I have just a personal item and a carry-on.
It’s funny because even if I didn’t pay for a carry-on, the couple in front of me had a way bigger backpack and they were not questioned. (They were in group 6 or 7 which I learned is only for people carrying personal items) (I was Group 1 but was in the lounge and prefer to not rush to the gate ) (The couple both had a pair of check-in Patagonia bags. I own one so I know it definitely does not pass for anything but a bag that goes underneath the plane.)
After asking me to see if my backpackfit as a personal item. I found that apparently straps and the top handle over the sides warrants an extra charge.
This is what I witnessed as I was getting charged:
A gentlemen was charged $99 who's bag clearly fit.
An elderly lady was charged $99 for a small bag that straps came over the side (like me)(the Frontier worker yelled at her for questions)
I'm sure many people will be skeptical but here is proof it easily fits underneath the seat. I also took a pic of the flight info.
Check on your friends and family.
The tough ones. The strong ones. The funny ones. The ines who are always smiling.
The ones who always say "I'm fine."
Ask twice. Ask one more time for the people in the back. Stay a little longer.
Listen a little bit harder.
Make sure the people you love really know you want them here tomorrow and everyday after that.
#suicideawareness #TwinTowers #engaged #airlines #sayyestothedress
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