Auto/Mate Dealership Systems provides dealership management system software to car dealerships. Developed by car people for car people!

Albany, NY
Joined January 2010
Solera Completes Acquisitions of Omnitracs and DealerSocket bit.ly/3zaE7UD
Times Union Names Auto/Mate by DealerSocket a Winner of the Capital District Top Workplaces 2021 Award bit.ly/3yBYEks
In his latest Rock's Rants blog, @Krock111 talks about the importance of parts management bit.ly/2RkRNLc
It's a new world and a new way of business is required. Read the latest Rock's Rants by @Krock111 bit.ly/30QcTlY @drivingsales
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Car dealerships made the most out of a disruptively bad situation, according to the findings of the J.D. Power 2021 Customer Service Index (CSI) Study. Learn more > hubs.la/H0J4R_C0 #JDPowerCSI
Have you or your team been misled by these common myths around automotive CRM? Dispel these myths with reality, and transform your CRM from a necessary cost to a profit center. bitly.ws/c7hz
"Obviously, dealers have played an important role in this industry for the last 100 years. But I would also say they have an even more critical role to play over the next 100 years." — DealerSocket's Byron McDuffee talks to DealerTech Nerd Stefan Drechsel. bitly.ws/bTqr
Customer trust is lost when different service employees quote different prices for the same job. Learn how easy it is to achieve consistent service estimates with Auto/Mate bit.ly/2M9mfkM
Are your service advisors answering phones during busy times? To improve the customer experience & generate more service revenue, cross-train employees or outsource incoming service calls to a BDC.
Did you know @DealerSocket has a series of FREE educational webinars? Learn how to grow revenue, attract new customers, & get the most out of your CRM! bit.ly/2NNxOmG
6 Strategies to Increase Employee Engagement bit.ly/32OTQuS @MaldonadoMe
How often do you check your open ROs report? Should be weekly. Best practice is not to have any ROs older than 30 days #fixedops
How can you help your employees overcome fear of change? Identify and solve their pain points #leadership
Big news! Auto/Mate is Certified as a Volvo Dealership Management System Provider bit.ly/2OwVkoa
Does your dealership have a purchase order (PO) system? @KRock111 explains why you need one & shares best practices for an efficient PO system bit.ly/2Zc27GG
Is your DMS database up to date? Merge duplicates & update customer contact info daily. Incentivize employees & hold them accountable!
What's the real value of an electronic write-up process with mobile tablets? Data captured can be used to generate more service potential from current customers.
Auto/Mate DMS Receives “Top Rated” @drivingsales Dealer Satisfaction Award—this is the ninth consecutive year we’ve been honored! We’d like to send a big shout out to all of our customers who voted for us. Thank you! bit.ly/2MI876Z
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DealerSocket + Auto/Mate = One Unified Solution. Visit our Virtual NADA Suite to test-drive our unified experience. Prizes available. No NADA pass required! bitly.ws/bDCq