Welcome to Seagate Support on Twitter. This account is in English only. Our Twitter support staff will be available to help you M-F, 8am to 6pm CT.

Cupertino, CA
Joined January 2010
@pundoobvi We apologize for this new delay. The return order has been created for you, RMA 190004347. AS the warehouse doesn't take orders to this time anymore, we'll send you the tracking number next Monday.
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Sorry to hear that. Please send us a screenshot of the Disk Management page.
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Sorry to hear that. Pleas DM us a picture of your drive's label. We will do our best to assist you.
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Yes, both our Backup Plus Desktop line and Seagate Expansion Desktop lines have external power cables. bit.ly/2q7CPZ0
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Please clarify your question. What specific Seagate model drive do you have and what is the problem/concern with the Seagate?
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due to Russian law, we are unable to process your request. Please refer to Russian Data Protection Law for more details.
Sorry to read of drive troubles. Try our troubleshooter 1st bit.ly/2qrrQeh For warranty, use bit.ly/2qrxJIv
What country do you reside in? This will determine our next step.
We would recommend contacting our phone or email support to see if the order can be reopened. bit.ly/2qYa3s4
We are aware of a problem with accessing Seagateshare.com & are working on a fix. We apologize for the inconvenience
Very sorry to hear that. Have you contacted our support team?
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Sounds like power issue. Have you tested it on different computers? How about with different cables? let us know.
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Sounds like a power issue. Have you tested it with a different cable? How about on different computers? Let us know.
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What is the model number on your drive?
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Sorry to hear that. Please contact them directly over the phone: bit.ly/2ouNVUK
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What problems are you seeing? Pls give us more clarification.
While we do not offer support in Turkish we will do our best to assist you. What is the model number on your drive?
Pls use the "Start_here" on the root of your drive to register the drive and redeem, the 200GB OneDrive storage.
Sorry to hear that. What is the model number on your Seagate drive?