Matt Swain (@AskMattSwain) profile picture

Helping clients improve customer experience via their communications strategy, design, and execution.

Durham, NC
Joined April 2009
82% of consumers would go paperless if their digital experience were more engaging. Knowing that, how could your business improve its digital experience? Find out by joining our webinar TODAY at 1pm ET! Don’t miss out! #CXInsights bit.ly/3jUIEI3
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More than 60% of CEOs and COOs we surveyed agree that digital transformation is the most important strategic initiative at their company. Is your firm ready? See how you can fast track digital transformation: bit.ly/3HPMISI
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Have you heard about Wealth InFocus, Broadridge's new omni-channel communications experience designed to take an investor-centric approach? Take a minute to see how we're reimagining these communications and bringing immediate value to our clients! bit.ly/3HiK9ZE
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Will you be at DSF '22? Join Rob Krugman and me for a session on communication transformation strategies, followed later in the day by Dave Zamorski on how to future-proof your communications strategy and find the right partner. #CXInsights bit.ly/3NppNyr
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In honor of Women's History Month and International Women's Day, we are celebrating 25 women at Broadridge for their leadership and achievements in the field of technology. #WomenInTechnology #WomensHistoryMonth bit.ly/3K9UyVO
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The subject matter expertise that I'm surrounded by within Broadridge Consulting Services is unparalleled. How can our team support you in your business transformation and resiliency goals? bit.ly/3oZ6scN
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A good read. “Consider the frequency with which you communicate with customers. If you’re only engaging policyholders episodically, say for renewals and claims, you’re missing out on serious opportunities.” bit.ly/3rUTAX1
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Great insights in this latest @Broadridge global research on digital transformation! bit.ly/3tUeY04
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Prioritize your digital initiatives, understand your customers, and deliver omni-channel communications with an end-to-end platform. broadrid.ge/3ksZpoZ
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I'm ready! Looking forward to seeing many industry colleagues this morning (virtually) and discussing what we're learning from our research so far!
Will temporary measures taken during the COVID-19 pandemic morph into new communication norms? Join Broadridge’s @AskMattSwain for the keynote address at the Customer Communications Virtual Summit on May 6 at 10:15am to learn more. Register today. crawfordtech.com/about-us/ne…
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Episode 25! Listen as I discuss "3 Consumer Trends You Can't Ignore" with Michael Marx at @Visa. broadridge.com/podcast/reima…
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Head back to school with Tom Dionisio, EVP of Technology and Transformation at @SNHU, in this new episode of Reimagining Communications, “Learning to Change with Technology.” podcasts.apple.com/us/podcas…
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Who else has been testing the #AppleCard experience? I'd love to compare notes!
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A six-step inbound marketing plan to increase your visibility, capture more qualified leads and win new business. broadrid.ge/2Pn83tP
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Tune in to the latest IR Magazine Ticker podcast to hear our own Patricia Rosch on the topic of proxy pain points, the role of trust in shareholder democracy and our network approach to building a blockchain solution. bit.ly/2zlrOXN
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Disrupt or be disrupted: how Broadridge is transforming regulatory communications. bit.ly/324dTSk
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"Without context, statements raise more questions than answers." bit.ly/31VobEe
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An often overlooked step in creating better experiences—analyze the communications workflow! broadrid.ge/2U4DPdz
I'm sorry that I'll be missing this one! bit.ly/32dflC3