👋 / Hello / Hola / Ola / Hallo / Bonjour / Ciao! We're here to help @Mastercard cardholders. Send us a DM or click the link below ⬇️ for FAQs.

Global
Joined July 2012
Official @Mastercard support account. Please DM with any questions or concerns and never share any personal info here. nitter.cf/messages/compose?recip…

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iPhone users, the wait is now over😉 Now you can experience Apple Pay with your Mastercard, on your iPhone or Apple Watch - in store, online, or in apps. Learn more: mastercard.com/in/en/persona… Available on select cards. T&C apply.
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Facing issue with mastercard axis!
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Hi! Thanks for getting in touch—just send us a DM and we’ll connect with you there. nitter.cf/messages/compose?recip…

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Replying to @mastercardindia
@mastercardindia fyi your offer with getyourguide is not working .Tried using hsbc premier card and got this error .Checked with hsbc and there is no issue with the card.Request to look into this asap
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Hi Tarun! Thanks for getting in touch—just send us a DM and we’ll connect with you there. nitter.cf/messages/compose?recip…

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Replying to @Mastercard
@Mastercard I was told my card was compromised and have spent days trying to get hold of RBC Mastercard no luck, what a joke,
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Hi there! Thanks for reaching out, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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هل منطقي ان معامله تتسحب مرتين من الكريديت واحده منهم تتخصم وماتسمعش واقدم شكوى تقولولي هتقعد ٦٠ ل٩٠ يوم نبحث فيها عشان الفلوس ترجع؟ لو فرضنا اني مش معايا فلوس اسددهم خلال فتره السماح ال٥٥ يوم.. ليه اتحمل ضريبه تاخير سداد لمشكله مش انا سببها! @CIB_EG_OFFICIAL @hishamezzalarab
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What if I am unable to cover that disputed amount within the 55-day grace period? Why should I be liable for late-payment interest or penalties resulting from an issue that I did not cause?
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Hi Mostafa! Thanks for reaching out, please drop us a DM and we will meet you there.
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My dream is to do masters in Europe 🤲 Dear @MastercardFdn , @Mastercard
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Hi Athan! Thanks for reaching out, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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Replying to @Gemini
@Gemini @Mastercard almost a month since I had a $400, middle of the night, out of state, nail salon fraudulent charge on my card. How much longer before it gets reversed?
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Hi Steven! Thanks for reaching out, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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Replying to @Mastercard
@Mastercard so disappointed in the decision to deny a claim for a GC being fraudulently used. My spouse and I received a gift card as a congrats for our new son and it was activated before we ever got the card in the mail and then drained. We were planning to buy diapers, thanks!
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Hi Emily. Thanks for reaching out and sorry to read. Please drop us a DM, and we will meet you there. nitter.cf/messages/compose?recip…

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Replying to @claucelihueta
@claucelihueta ¡Hola, Claudia! Gracias por ponerte en contacto y lamentamos leer lo sucedido. Por favor, envíanos un mensaje directo y te atenderemos por esa vía. nitter.cf/messages/compose?recip…

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Who thinks this is a reasonable wait time? I hung up. Truly unacceptable. @Mastercard
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Hi! Thanks for getting in touch. Please send us a DM here: nitter.cf/messages/compose?recip…

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Replying to @Mastercard
@Mastercard I, today, just tried to use one of your "joker" mastercard, $100 prepaid Sold by dollarama I opened it literally today, make a payment & it was declined The plastic was effectively stuck to the mag strip & needed to be peeled off Dollarama declined help in store
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Hi Dylan! Thanks for reaching out, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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Can you help me for this please @Mastercard
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Hi there! Thanks for reaching out, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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Dear @AskMastercard, @Mastercard. My GDPR Subject Access Request (Art. 15) sent to your DPO on July 8, 2026, has been completely ignored. The statutory 30-day deadline (Art. 12(3) GDPR) has passed without any response o Please escalate this immediately to Privacy Operations.
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Hi Alexander! Thanks for reaching out, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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Replying to @Mastercard
@Mastercard I wish you would stick up for your credit card users, obvious fraud going on, not helping at all
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@Mastercard Capital one wont help, can you do something
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Hi! Thanks for getting in touch. Please send us a DM. nitter.cf/messages/compose?recip…

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Hi there, we’ve sent you a DM with some information on the next steps with this
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Hi @Mastercard , I’ve sent you a direct message regarding Master Debit Card
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Hi Syed! Thank you for contacting Mastercard. Please check your DMs. We have sent you a reply there.
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Hi Eddie. Thanks for reaching out and sorry to read, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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The challenge is no longer creating new rails. It's connecting them. Today, Mastercard completed its acquisition of BVNK. Together, we're helping customers connect digital and traditional forms of money through trusted infrastructure built for scale. Learn more: mastercard.com/us/en/news-an…
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fails due to network issues, why not refund it immediately, why put it in a holding account for 30 days, habba!! And the Nigerian Government keeps aiding and abating these foreign companies.
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Hi Patrick. Thanks for reaching out and sorry to read, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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Replying to @jenkins_helz
Hi there. Thanks for reaching out and sorry to read. Please drop us a DM, and we will meet you there. nitter.cf/messages/compose?recip…

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Replying to @SportsLove3rGSW
Hi there! Thanks for reaching out, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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Replying to @MaxwellMarler
Hi Maxwell! Thanks for reaching out, please drop us a DM and we will meet you there. nitter.cf/messages/compose?recip…

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