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Joined March 2012
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Hi! You've come to the right place! I am a member of the Reputation Escalation Group and would be happy to help address any billing or service issues you are having. Feel free to send me a DM, and I will do everything I can to find a solution to the issue. >Michelle xitter.cf/messages/compose?recip…
Hi! You've come to the right place! I am a member of the Reputation Escalation Group and would be happy to help address any billing or service issues you are having. Feel free to send me a DM, and I will do everything I can to find a solution to the issue. >Michelle xitter.cf/messages/compose?recip…
Hello Jeremy, Thank you for reaching out to me. I am researching this issue with the mobile app, could you try fybr.to/43k9nOI for me to see if it is up. - Rob
Our hearts go out to communities experiencing the devastation caused by Hurricane Ian. We’re committed to the connectivity and safety of our customers and teammates, and we’re ready to help in the coming days, weeks and months as you rebuild and recover. fybr.to/3LR3oty
Frontier UPDATE: Extreme conditions in Northern California have impacted service. Our crews are monitoring the situation and restoring damaged services as soon as it is safe to do so. Check our emergency preparation page for resources: bit.ly/3zmtWee
We're working hard to restore connectivity lost due to the recent storms. Our crews will be on the scene to repair damage as quickly as safety allows. If you need customer service support you can reach us at the link below.
Frontier.com/contact-us/
Due to storm-related losses of commercial electric power to Frontier facilities, some of our customers may continue experiencing disruptions of telephone & Internet service in parts of CT and NY.
Hello! Is there anything we can help you with? We are here to help. Just send us a direct message and discuss your concern. ^Gel
Do you have an order for new service? Track the status of your appointment online for real time updates: bit.ly/2XkLghe
Are you moving soon 🚚 📦? You can take your Frontier service with you to your new location. Learn more about transferring your service here: bit.ly/2Ic1ztp
#DidYouKnow that we are available on Twitter 24/7/365? Ask us anything about your Frontier services, we can help 😃
Is a tech due to come out for a repair this week? It's easy to track your appointment status online: bit.ly/2IgtOHg
Are you spending a lot of time clicking “Forgot Password”? Frontier Secure PWD password manager can help 👍. Learn how to get one password here: bit.ly/2IdjX5a
Have you forgotten your Frontier ID? It's easy to recover it with your associated email address, OR with your account number and PIN: frontier.com/forgotid
If you don't have security software, your devices could be at risk. Frontier Secure 🕵️♂️ can help protect your computers, mobile devices, and even your identity.
Is your repair tech on his way? It’s easy to check on your repair ticket online. Get a status update now: bit.ly/2WRwy0W
Have you recently ordered new service or an upgrade? Keep track of your order status here: bit.ly/2WRwxtU
Do you think there is something going on with one of your services, but you just aren't sure where to start? Try out our interactive Support Wizard for a step by step guide through troubleshooting some common service concerns: bit.ly/2IashSW
Happy Friday! To stay up to date on the latest Frontier news and #FrontierTechTips, please take a moment to follow us on Twitter!