Aquila Center for Cruise Excellence

Smiles All Around 😁 Nothing but good vibes at Welcome Plaza on Tuesday! FCCA delegates and local partners lit up the night with smiles, laughter and shared moments. #PAMAC2025 #FCCA #OneHappyIsland #CruiseConnections

Last month at Seatrade, the energy was high — and so was the focus on elevating service across the cruise industry. FCCA’s official training partner, the Aquila Center for Cruise Excellence, has been at the forefront of that movement, helping destinations across the Caribbean and Latin America strengthen their guest experience, enhance sustainability, and stay ahead of the curve. In this clip, Aquila’s Melanie Colpitts shares why consistent training is making a difference — and how destinations are stepping up to meet the evolving needs of the cruise sector. #STCGlobal #CruiseExcellence #FCCA2025

🇻🇨 New Energy, Unique Experiences – St. Vincent & the Grenadines Shines at Seatrade 🚢 Annette Mark, CEO of the SVG Tourism Authority, made her #STCGlobal debut in Miami with impact! As a Strategic Partner of the FCCA, SVG is leveraging high-level meetings to attract cruise passengers seeking one-of-a-kind, heritage-rich experiences across this beautiful destination.

Now that’s a power team! 💥 What a great week at Seatrade Cruise Global! Pictured left to right: Michele Paige, CEO of FCCA; Marc Melville, CEO of CHUKKA Caribbean Adventures – a longstanding and cherished FCCA Platinum Member; Beth Hatt, Founder and Partner at the Aquila Center for Cruise Excellence – the official training partner of the FCCA; and Adam Ceserano, President of FCCA. Collaboration like this continues to drive cruise excellence across the Caribbean and Latin America. #STCGlobal #FCCA #CruiseTourism #CruiseExcellence #PartnershipsThatDeliver

The FCCA’s official training partner, Aquila Center for Cruise Excellence, was ever-present at Seatrade Cruise Global in Miami last week, continuing their mission to elevate service standards across the industry. Pictured here, the Aquila team connected with Willianette Robles, the newly appointed Executive Director of the Puerto Rico Tourism Company (center), and Crystal Bell, PRTC’s Air and Cruise Access Director (second from right). From left to right: Melanie Colpitts, Beth Kelly Hatt, and Melissa Villarreal-Martinez of Aquila. #STCGlobal #FCCA2025 #CruiseExcellence #TrainingMatters

Congratulations to the @CTPuertoRico for being honored with the first ever “Aquila Whalesong Award” for Excellence in People Investment! Presented by the @AquilaCCE, this award celebrates organizations dedicated to nurturing talent and fostering growth within the tourism sector.