Improving the residential construction industry for both builders and consumers.

Brisbane Australia
Joined January 2011
Five minutes at 4pm saves the phone call at 9pm. Every site supervisor, every day: what got done, what is booked for tomorrow, what is stuck and who owns it. Problems found at 4pm are cheaper than problems found on Monday.
1
The invoice nobody chases is the one that pays late. One morning a week: pull every invoice past its due date, ring the oldest first, write down the promise and check it next week. Cash flow is a rhythm, not a system. Who owns the money owed to your business?
2
The enquiry that rings at 6pm is often the one that matters most, and it usually goes to voicemail. In hours: straight to a person. After hours: a callback booked at a set time. Never: a message nobody returns. What happens to the one that rings your office?
5
The most expensive words on a building site: "we'll sort it out later." A small change done on a handshake turns into a surprise on the final invoice, or a cost you quietly absorb. The rule: no variation starts until it is written down, priced and signed.
2
Most builders who sell get paid for their trucks, their tools and the cash in the bank. Very few get paid for their profit. Valued on profit, a business can be worth several times its assets, but only when the profit is real and it runs without the owner.
4
One Australian builder went from a 5% net profit to 15% in a year with his APB coach, on just over double the revenue. Gross margin up from 17.9% to 23%. Markups went up and the clients stayed. What is your net margin really sitting at?
3
Every night an APB review agent reads every message our AI agents sent that day, scores it, and turns each shortfall into a fix that ships overnight. One week in September: 265 improvements. A tool does what you set it up to do. A team gets better while you sleep.
12
APB's most valuable automation project in September made our systems smaller. A 120 step registration workflow is now 21, and five event workflows were retired. Every workflow you don't have can't break at 11pm. Fix what comes in, and half the checking disappears.
6
New Zealand consented 41,268 new homes in the year to August, up 21%. But builders there tell us bigger jobs are taking longer to sign. A consent is not a contract. Set a decision date up front, agree a next step after every meeting, and follow up.
6
Australian new home sales fell 10% in August, the fourth monthly fall in a row. Over three months every state went backwards, Victoria worst at 27%. Today's sales are next year's starts. When leads thin out, conversion and pricing discipline matter more than volume.
6
8 in 10 messages that come into APB are now answered, resolved and closed without a person touching them. One September week: 557 inbound messages, 450 closed with no human involved. How many enquiries in your building business could be finished without you?
29
A $15M building company should be worth $6.6M. We just valued one at $2.66M. Same revenue. 40% of the value. Buyers pay for cash flow, not revenue. go.associationofprofessional…
15
Last call for Toronto. Built to Scale tonight, doors at 6, Delta Mississauga. apbbuilders.com/events
22
Bezos is raising $100B to buy manufacturers that are behind on systems and automation. Construction isn't on his radar today. But most building companies look exactly like his targets. Build the systems now, or be the next acquisition. go.associationofprofessional…
17
Most builders can't take a weekend off. Built to Scale fixes that. Toronto tomorrow, DC Tuesday, then Charlotte, Atlanta, LA. apbbuilders.com/events
10
Five cities. Five evenings. One question: how do you grow a building company that doesn't fall apart when the owner steps away? Built to Scale lands in Toronto, DC, Charlotte, Atlanta, and LA. apbbuilders.com/events
11
I apologised to my AI last week. AI has crossed from tool to emotional relationship. The builders AI recommends? The ones using it themselves. go.associationofprofessional…
19
Karpathy scored every job by AI exposure. Copywriter: 9. Lawyer: 9. Plumber: 1. Roofer: 1. Builders on the right side of a tech shift for the first time in 200 years. Masterclass Friday: go.associationofprofessional…
46
AI doesn't write bad copy anymore. It replicates what worked best in training. Everyone gets the same patterns. Andy and I are running a masterclass Friday on how to use AI without sounding like everyone else. go.associationofprofessional…
15
You don't own a business. You own a job. If you disappeared for a month, what breaks? If everything, you have a job. Could you sell it tomorrow? Who buys? Find out what your business is worth: go.associationofprofessional…
4