Helping leaders get results in the Digital Age | Strategy advisor, international speaker | #eCommerce #Digitaltransformation #Innovation #Leadership #OKR
Europe
Joined September 2011
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Design thinking is a powerful way to innovate.
Not every organization is ready for it.
It requires:
1. A different way of thinking & working
2. Creating a different culture & mindset
3. Commitment and willingness to change
Great article by @ddunneDesign bit.ly/3SYS9lM
Good #leadership is more about asking the right questions than having the right answers.
5 most important questions according to Peter Drucker:
1. What is our mission?
2. Who is our customer?
3. What does our customer value?
4. What are our results?
5. What is our plan?
Agree?
Planning to win in the Digital Age starts with knowing how to destroy your own business.
Yes, don't overcomplicate innovation. Start with this simple question:
WHAT WOULD WE DO IF WE WOULD BECOME OUR OWN COMPETITOR?
How would you differentiate your products, services against your own company?
What products, services would you abandon?
What business model would you introduce?
What would you improve, abandon, implement in overall customer and product experience in order to win?
Your time is Your life. Don't waste either of them.
We all have 24 hours in a day. Work is an important part of our lives, but it's not the only part. It's all about choices. Choose wisely.
Grow #ecommerce business by shifting focus from just getting a customer to getting the second order.
Once a customer returns for the 2nd time, their likelihood of purchasing again jumps to 45%. The 4th time a customer returns, the odds of them buying again increase to 56%!
the future of retail is here #retail #DigitalTransformation
Imagine #groceries on interactive shelves, with #AugmentedReality tech that lets shoppers see everything from nutrition info to #sustainability facts! #CustomerExperience.
#FutureOfRetail #RetailTech #AR #NRF2020
Enjoyed participating in this panel at #ATTBizSummit about global #IoT and how we at @vendon_net make vending & coffee machines smart globally. Good insights from other IoT experts @ankurbhan (Wing, Nokia), Shunji Tsuji-san (@Honda Honda Motor), Cameton Coursey (@ATTBusiness)
Nokia WING head @ankurbhan on panel with @ATT and @Honda at #ATTBizSummit explaining global #IoT enablement for #connectedcar: "We are deploying a global #IoT backbone to simplify connectivity for seamless operations & a consistent IoT user experience" @Nokia @nokiaiot
Amazing technology and innovation showcase at #ATTBizSummit last week. @MoKatibeh on stage as hologram talking with @TheAnneChow 👍 Are you ready fot the next decade? @ATTBusiness #DigitalTransformation
Global leaders on digital transformation for their businesses and the impact for the future. @BernardJTyson really great leadership advice - don't show up to fit in, come to be authentic you and perform at your best @ATTBusiness #ATTbizsummit
Transformation is a choice. Are you preparing for it effectively? - Anne Chow, AT&T CEO @ATTBusiness #ATTBizSummit
ready to rock at AT&T Business Summit on Dallas. Huge event, packed with new insights from global leaders about digital transformation, innovation and the future of business @ATTBusiness #ATTBizSummit #IoT
No single factor has more impact on employee engagement than "Clearly defined goals that are written down and shared freely." @Deloitte REVIEW, 2015 #leadership #goalsetting
Transformation and innovation start at the top. Mindset and culture change come first. #innovation #leadership The Myth of the Intrapreneur buff.ly/2KsgMqG
7 ways IoT is changing Retail and cistomer experience buff.ly/2LNsKsB #DigitalTransformation #Retail
