Edge inferencing solves a latency problem and creates an operations one. Our CEO Chellasamy Jamburajan joins the RCR Wireless News AI Infrastructure Roundtable tomorrow. #AlertOps #EdgeComputing #AIInfrastructure

During a major incident, someone usually ends up copying names out of ServiceNow, checking who’s on call this week, and dialling people into a bridge one at a time. It’s slow, and it falls apart the day the one person who knows the process is out. #AlertOps #ServiceNow #OnCall

AlertOps is Platinum Partner at 7x24 Exchange next week. Theme: AI and traditional data centers. We’re focused on the first ten minutes after an alarm. #AlertOps #7x24Exchange #DataCenter #MissionCritical #DigitalInfrastructure #AI

Two in three organisations with AI agents had one go wrong last year. Only 31% can stop one automatically. The bar we set for Ada: hubs.la/Q04Bn7wf0 #AlertOps #AdaAIAssistant #IncidentManagement #AIOps

Engineering has the service back. The business is still working from an hour-old update. AlertOps sends role-based updates while the incident is still open. #FridayBillboard #AlertOps #IncidentManagement

Every gap in an incident tool gets filled by a person, usually the engineer mid-incident. AlertOps closes all five. Which do you still cover manually? #AlertOps #IncidentManagement #IncidentResponse #OnCallManagement

“I’m off Oct 2 to 6. Marcus covers.” That’s all Ada needed to set up cover across every group. Nothing changes until you approve. Episode 4 of #AskAda. #AlertOps #AdaAIAssistant #OnCallManagement #IncidentManagement

A vascular device company moved to one number with automatic escalation. If a specialist doesn’t answer, the next is paged instantly. Result: zero missed calls. hubs.la/Q04B6Nqz0 #AlertOps #HealthcareIT #OnCallManagement

“Backup,” “secondary,” “second on-call.” Same role, different word in every tool. Ask Ada to add Sofia as backup. She adds her as Secondary and waits for your approval. Episode 3 of #AskAda. #AlertOps #AdaAIAssistant #IncidentManagement #OnCallManagement

Monitoring sources pile up one sensible decision at a time. Murdoc B. got his team from seven down to one. #AlertOps #OnCallManagement #IncidentManagement #ITOperations

A significant share of on-call time goes into re-solving problems the team has already solved. OpsIQ reads your incident history and surfaces the proven fix before the investigation begins. #AlertOps #OpsIQ #IncidentManagement #AIOps #FridayBillboard

"Nobody calls asking for AI." In Episode 4 of Ops Hour with Mel, Melissa and Vignesh get into what buyers actually ask: the alert somebody slept through and had to explain, and where Agent Ada fits from there. Full conversation: hubs.la/Q04zKyxl0 #AlertOps #OpsHourWithMel

The slow part of an incident comes after the alert: finding the runbook, paging the right people, keeping everyone aligned. Where does your team lose the most time? #AlertOps #IncidentResponse #MTTR #IncidentManagement #ITOps

After-hours coverage is where service commitments are tested, and where the least gets recorded. Austin G. had no reliable notifications and no log. He now has both, plus a full audit trail. #AlertOps #G2Review #OnCallManagement #IncidentManagement

"Knowing when you don't know is more valuable than pretending to know." Melissa and Ibrahim on how Ada was designed. Episode 3 is live. hubs.la/Q04zg7Ry0 #AlertOps #OpsHourWithMel #AdaAIAssistant #IncidentManagement #OnCallManagement

5:58 PM on a Friday, one deploy away from the weekend. Then the checkout alerts start. Fourteen alerts turn into one incident with one owner. Ada groups the noise, confirms who's on call for Payments, and the rollback goes out before anyone's weekend plans change. #AlertOps #Ada

AI can run the investigation. Deciding when to act is still a person's call. Melissa Lai and Kamalesh Srikanth on that line, in Episode 2 of Ops Hour with Mel. hubs.la/Q04yTsw00 #AlertOps #OpsHourWithMel #Ada #IncidentManagement #OnCallManagement

How many tickets from your last outage were actually the same incident? OpsIQ correlates the signals upstream, so ServiceNow receives one clean incident with the rest attached as context. #AlertOps #ServiceNow #AlertCorrelation #AlertFatigue #IncidentManagement

Every on-call team has that one story: the one that starts with "you won't believe this" and somehow gets retold for years.   Tell us yours in the comments. We'll ask Ada what she would've done, and send back her real answer, screenshot included.   #AlertOps #AdaAIAssistant