Keeping Alaskans connected with internet, voice and IT services for more than 120 years. For support, visit our website.

Alaska
Joined February 2010
7/31 12:07 P.M. Alaska Communications is currently experiencing a network outage in Sitka that is affecting voice and internet services. Our teams are actively investigating the issue and working to restore service as quickly as possible. (1/2)
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8/4 5:45 P.M.: We are pleased to share that services in Sitka are restored. We appreciate your patience and understanding as our crews worked to repair the extensive damage to our network. Restoring reliable service as quickly &safely as possible was our top priority. (1/2)
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We also want to recognize our technical team, whose dedication, expertise and long hours made this restoration possible. You may see them on site cleaning up over the next day. Thank you for being an ACS customer. We appreciate the opportunity to keep you connected. (2/2)
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Strong winds are causing power outages in Southcentral Alaska. If your power is out, your internet will be out too. Your service should restore when the power restores to your area. You may need to reboot your modem by powering it on and off.
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10:38 A.M.: We're responding to a fiber cut impacting voice and internet services in the southeast area of Fairbanks. You do not need to submit a trouble ticket at this time as we're aware of the issue and working to resolve it as quickly as we can. Thank you!
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Service has been restored.
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