I already did, please check.

@getProspa this is really unprofessional and you don’t even prioritize your old and loyal customers, how do you intend for my company to survive with this incompetence. Do I have to start reporting to the authorities before you release my business funds???

I already sent a dm even before I came here. Please help fix this I’m begging 🙏🏼

@fidelitybankplc Please I need my money back, receiver didn’t get the money neither has it be reversed and it’s almost a week now. I need to my vendors, it’s affecting my business please.

@getProspa what’s going on for God sake?

Hello there, It’s a week now and the transaction is still pending, this really not nice, it’s more like you’re joking with my business and its wickedness, I will return the favour soon. Over 3 year and it’s same mess you guys put my business over and over

Since Friday you still haven’t fix this, this is really unprofessional and you’re messing people’s businesses up

This is a very insensitive and unprofessional way to handle business. My Dm has not even responded to and it’s over 24 hours.

@getProspa I could understand if it was just once in a while thing but for the past 2 years now I’ve not made a successful transaction without needing to call or come here to lay complaints. It’s really bad! Transfer since over 5 hours now still pending, just why??

My vendor is here now and I still can not make transfer, they been calling me all sort of names. Over 3 years and it’s still the same shitty service all the time from you. Always from one downtime to another error, fix this thing! It’s not good for business!

Why are you guys always frustrating me for God sake, I have a business to run. It’s been over 12 hours and I can’t make transfer. Why are you always putting your loyal customers through stress, it’s not nice!

@getProspa this is becoming irritating and annoying, for everytime few times I try to put my faith in your system you keep proving me wrong. Why do I always have to come up here to rant before I can transfer funds from my account?!

Hello there, @fidelitybankplc I have an unsuccessful bulk transfer via the app and it has not been refunded till now.

@getProspa You know these are mostly business funds and you clearly know the implications of this. I’ve been a customer for over 3 years now and it’s always one service downtime to another. I’ve had countless disputes with my clients over this your lack of competence. Fix it!

@getProspa You know these are mostly business funds and you clearly know the implications of this. I’ve been a customer for over 3 years now and it’s always one service downtime to another. I’ve had countless disputes with my clients over this your lack of competence. Pls Fix it

@getProspa You know these are mostly business funds and you clearly know the implications of this. I’ve been a customer for over 3 years now and it’s always one service downtime to another. I’ve had countless disputes with my clients over this your lack of competence. Fix this!

Hello @fidelitybankplc I made a transfer of 400k on 16th April and the recipient has not been credited and now his bank says they have no record of this transaction, pls what’s going on. The fund is set for emergency. I called customer care and nothing has been done. Please help!

Hello @fidelitybankplc I made a transfer of 400k on 16th April and the recipient has not been credited and now his bank says they have no record of this transaction, pls what’s going on. The fund is set for emergency. I called customer care and nothing has been done. Please help!

@fidelitybankplc it takes 2 days for money reach my account now, two transfers today and I haven’t received any. Stranded out here waiting for my funds. This is really sad. What’s going on? I need quick resolution please.