@Agent511

We help solve #customerengagement issues with proactive access to #text, #email, #voice, and #socialmedia #communications.

 Chicago, IL
agent511.com
Joined October 2008
  • Tweets613
  • Following1.2K
  • Followers725
51Media
AGENT511 retweeted
AGENT511@Agent51118 Aug 2020
⚡️🗓️ Thursday, August 27th @ 2pm-3pm ET 🗓️⚡️ Free live #webinar hosted by @Chartwellinc & with expert speakers from @MyBGE @mindgrub & @Agent511 Save your seat! cvent.com/d/s7q0k9 Learn to craft exceptional #customer #journeys by combining #notifications & #mobile #apps
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Please join us tomorrow for a COMPLIMENTARY webinar from our friends at @Agent511 @mindgrub and @mybge. REGISTER HERE > lnkd.in/dPtdQiW #complimentarywebinar #freewebinar #bge #baltimoregaselectic #agent511 #mindgrub #outagenotifications #appsolutions #utilityindustry
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AGENT511 retweeted
Mindgrub@mindgrub20 Aug 2020
Calling all #utilityindustry professionals! Join Mindgrub, @MyBGE, & @Agent511 for a FREE @Chartwellinc webinar 8/27 at 2pm. Learn about BGE's award-winning mobile experience + ways you can take your #customerexperience to the next level. Save your seat: cvent.com/d/s7q0k9!
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Great session by @Agent511 at #chartwellpowerup, outlining how many of the tools already utilized by electric utilities, such a text alerts, customer dashboards and more, made the industry particularly well-prepared to engage with customers during the COVID-19 pandemic.
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HAPPENING NOW at #chartwellpowerup -- tune in to this presentation with @Agent511 to learn why electric utilities are best prepared to engage during crises.
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Who's excited for PowerUp VIRTUAL? It kicks off tomorrow and will feature -- "Electric utilities are best prepared to engage during crises", presented by @docjay95 of @Agent511 . It's not too late to register for this session plus 15 more! Click here > lnkd.in/eyW23t3
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AGENT511 retweeted
NENA@911NENA9111 May 2020
Date change announcement! After careful consideration, NENA has decided to reschedule the #NENA2020 Conference & Expo, previously planned for June 13-18 in Long Beach, CA. The new dates are September 24-29 and Long Beach remains our host city. Read more: nena.org/news/504812/Importa…
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NYC still launching text-to-911 service in June despite coronavirus pandemic “Making sure the deaf and hard-of-hearing community and survivors of domestic violence can text 911 is unwavering and our timeline has not changed,” a de Blasio spokeswoman said. nydailynews.com/coronavirus/…

NYC still launching text-to-911 service in June despite coronavirus pandemic

New Yorkers will be able to text 911 in June amid the fallout of coronavirus – and advocates for the deaf say the launch can’t come soon enough as more seek emergency care during the pandemic and...

nydailynews.com
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Presenting today on text to 9-1-1 language translation rtc-conference.com/2019/pres…
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The NG9-1-1 Institute has members that include public safety officials, telecommunication and industry professionals, policy makers, academia, and concerned citizens who are dedicated to advancing NG9-1-1 services. I am hoping to serve on the Board for the 2019-2021 term.
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WATCH: Wind can damage more than electrical equipment. It can cause downed trees, debris from homes and buildings, and more, hindering access to work sites. Time is needed to make the area safe before our crews can begin repairs.
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AGENT511 retweeted
Dropbox
@Dropbox16 May 2019
What chatbots can teach us about being human at work. bit.ly/2w8hDUF

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👏 What a talented group of utility communications professionals. Looking forward to the 16th Social Media for Utilities Conference next May in Fort Lauderdale! Thanks for having us, @ConfsConnect! #sm4u – at Akron, OH
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It only takes one storm to change your life and community. If you live in an area near the Gulf or East Coast, you need to be prepared. Learn how during Hurricane Preparedness Week, which starts tomorrow. hurricanes.gov/prepare #HurricanePrep #HurricaneStrong
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AGENT511 retweeted
NENA@911NENA91113 Nov 2018
"Today’s 9-1-1 professionals look nothing like the past. They use sophisticated tools, like computer-aided dispatch, geographic information systems, and automatic vehicle location technologies. Training to use these services is extensive." thehill.com/blogs/congress-b…

It’s time to classify 9-1-1 operators as protective service professionals

The men and women who serve in these roles deserve this classification. Their work is no longer clerical, it is an essential part of our emergency response.

thehill.com
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ICYMI: Have you ever wondered how electric utilities prepare for natural disasters like hurricanes or blizzards? Joe Svachula, VP of Strategic Planning for Exelon Utilities, explains how we #PrepareNow to ensure the safety of our customers & communities. #HurricaneMichael
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In 1995, Motorola introduced the world's first two-way #pager. The Tango two-way personal messaging pager allowed users to receive text messages and email and reply with a standard response. Check out our #90YearsOfMomentum: ow.ly/bkgJ30iGQaL
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UPDATE - as of 7 am, 70,000 Hydro Ottawa customers affected by 100 outages. Major pockets in Barrhaven, Nepean, Lincoln Heights, Richmond and Manordale. Crews are working as quickly as possible to restore power safely to affected customers. #OttNews #OttawaOutage #OttCity
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Remnants from #Florence are still on track to bring 1-2 inches of heavy rain + possible flooding this evening. Visit our outage map to report outages, get restoration times, crew updates, & now – follow the storm with our new weather overlay! spr.ly/6017DFTiz
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AGENT511 retweeted
ComEd
@ComEd17 Sep 2018
#DYK that you can report an outage and get alerts by text 📱 or phone 📞 without needing your account number? Verify your phone number today: ComEd.com/MyAccount #WATTsYourNumber
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