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Good morning, please note this account is no longer monitored. Please send all your customer service queries through to @ClarionSupport. Thank you.
Thanks for all your messages today. We'll be back tomorrow from 8.30am. Out of hours emergency contact details can be found here: ow.ly/Bx9Y30ioo1l
The new Clarion Housing website is now live myclarionhousing.com. Note you may have issues accessing the My Affinity Sutton portal for a short while. Follow @ClarionSupport for your customer service queries. This account is no longer monitored. ow.ly/XUY730hMbJE
Please note this account will soon be closing and we’ll be opening a new account for your customer services enquiries. The new account will be available at @ClarionSupport and will be monitored from the 15th January 2018 onwards. Find out more here: ow.ly/a5eQ30hDOpm
An update regarding myaffinitysutton.com and viewing your account:
It has returned back to normal and you can now view your rent up-to-date account online. It has been updated that you can view your accounts up to yesterday’s date- 10th January.
Replying to @LaRainbow
Hi @LaRainbow , thanks for posting. If you can DM me your details I can have a look as to what is happening for you xitter.cf/messages/compose?recip… Thanks, Georgie.
We are aware that when viewing your balance on My Affinity Sutton that the balance is not updating showing you a true reading of your account. Payments are going through but the updates of your balance are not showing. We are working to get this fixed and will update you all soon
As part of our amalgamation to our new Clarion Housing brand, our payment platform will unavailable on Tuesday 16th Jan from 2pm – 4pm. This will mean that you will be unable to make payments online or over the phone during this time either. We apologise for any inconvenience.
The new Clarion Housing website will be launching on the 15th January 2018. Please note you may experience issues accessing our website and the My Affinity Sutton Portal for a short period on the morning of 15th January 2018. Find out more here: ow.ly/SdEf30hDOdi
Are you interested in starting a new career in the security industry? Pagoda Security is providing a fully funded SIA Door Supervisor course for Affinity Sutton tenants. Interested? Email us on [email protected] or call 01273 621323. #Jobs #Training #Careers
Please be aware that this account will soon be closing & we’ll be opening a new account for your customer services enquiries. The new account will be available at @ClarionSupport and we will update you when it is open for enquiries. Find out more: ow.ly/SdEf30hDOdi
Coming soon – The new Clarion Housing website will be launched on the 15th January 2018 replacing the current Affinity Sutton website. Find out more here: ow.ly/xhMd30hB4Oq #NewWebsite
Replying to @PompeyBloke
Hi @PompeyBloke Please private message your address so I can look into this for you. Thanks, Sid.
Replying to @rozariojt
Hi @rozariojt thanks for tweeting. Our Customer Solutions Team have your complaint in hand and will be in contact with an update shortly. Thanks, Georgie.
Replying to @OriginalRealist
Hi Miss Real, thanks for your message. Please can you provide more information about this so I can look into this for you. Thanks, Sid. @OriginalRealist
Replying to @rozariojt
Hi @rozariojt thanks for posting. Can you PM me your address so I can check the status of the lift repair for you. Thanks, Georgie. xitter.cf/messages/compose?recip…
Replying to @darrenmc1975
Hi @darrenmc1975 thanks for the tweets and photos. I have sent this over to the Local Housing Team for you. Thanks, Georgie.
