Aaron Robbs retweeted
Excited to announce that we've raised a $108M Series B, co-led by Forerunner and Menlo, with a16z, First Round, and some incredible angels at a 1bn valuation. But the real story is this: AI made each of us faster, and the work we do together never kept up. So we taught Townies to work together. It's the most magical product experience I've had since... the first day I handed my inbox keys over to my Townie ;)
town.com/operate-at-the-spee…
I cc my Townie on emails and it coordinates and books meetings for me. I can ask my coworker's Townie for files or quick questions and never have to bother them. Your Townie work alongside you, your people, and their Townies too. 1+1=4. The future is truly wild.
The biggest bottleneck at work is waiting on each other.
Today Town is announcing its $108M Series B, co-led by Forerunner Ventures and Menlo Ventures, to fix it with multiplayer AI assistants for work.
Most AI assistants are built for one person. Work doesn't happen alone. I think the moat is multiplayer. Everyone at a company gets a Townie. Townies ask each other questions, share only what their person would share, and do the work. The more a team works together, the more useful Townies get.
What's the thing you're always waiting on a teammate for?
Aaron Robbs retweeted
Town made @Forbes' Agentic 20.
They described Townies as an AI coworker, built for the work that lives in your inbox and dies without follow-up. That's just the start.
Work is rarely a solo act, so we're building for teams, too. More soon.
forbes.com/sites/annatong/20…
Aaron Robbs retweeted
Your Townie can now shop for you.
Ask for what you need. They find it, fill the cart, and get checkout ready with @link, built by @Stripe. You approve the charge, and Link pays with a one-time card. Your Townie and the merchant never get your payment information and nothing gets purchased until you approve the spend.
Work with your Townie like a coworker. Talk to them. CC them on email. Send them a message. That's how you use Town.
We redesigned the product to make this way of working even easier. Check it out.
(also, hi 👋 again)
Your Townie is especially great for scheduling meetings with people via email. I can't imagine ever opening a Calendly invitation again when I could just delegate that work.
RT @TownAI: We build Town around trust and safety.
You approve anything before your Townie makes a change. You choose which tools it can u…
Aaron Robbs retweeted
Denzel explica por qué usa la IA.
Un pequeña prueba explorando Minimax H3 en ComfyUI con mis nodos y métodos de inpainting.
Almost 2 weeks in at @TownAI and am having so much fun. First launch today. More to come. 👀
Big News: You can now introduce your Townie to your people (and their Townies too)
Add them to your group texts, and they can go get it done in their own browser.
Learn more about your Townies new super powers here: town.com/group-text
Aaron Robbs retweeted
Last thing! We also designed a beautiful Operator website and brand: fin.ai/operator
Aaron Robbs retweeted
We're announcing the most significant new strategic development since the start of the Customer Agent category: Fin now has specialized roles. And starting today anyone can sign up for and deploy the Fin Sales Role in minutes.
Fin is now by far the very best sales agent on the market, and it's been live with some of the most innovative digital brands for months, conversing with thousands of prospects, aiding discovery, building pipeline, booking meetings and starting trials.
We started the Customer Agent category with a focus on service by launching Fin three months after the launch of ChatGPT. Since then Fin has continued to lead the space, today delivering over 2 million resolutions a week for over 8k customers, including Anthropic, DoorDash, Snowflake, Asana, Mercury, Polymarket and many more exceptional brands.
But our vision for Fin has always stretched far beyond service. And for the past 6 months we’ve been building Fin as a single Customer Agent, delivering a seamless experience across all stages of the customer lifecycle.
We do not believe customers or businesses will want multiple agents for different parts of the lifecycle—because the agents won’t have shared memory and goals, and will have to compete with each other, delivering a poor customer experience and sub-optimal business results.
We’ve more roles to come, including another dropping in two weeks. For now please watch our launch video or visit our launch page to learn more: fin DOT ai SLASH sales
Aaron Robbs retweeted
9 months ago we publicly committed to 2x the productivity of our R&D org at @intercom.
It was scary. It wasn't always clear we'd pull it off.
We hit it with 3 months to spare. In fact, looking back 16 months - we've 3x'd.
Here's what actually happened (with receipts): 🧵
Worth noting—there was a huge appetite for trying things outside B2B marketing playbooks and MANY small bets along the way to a big moment like the Superbowl spot. Being experimental, moving fast, and having good instincts are key. @eglyman was always a great partner in that way.
People will point to Ramp as an example of how to do marketing, and yet 99% of people are not willing to spend the money on taking bets that build brand.
The difference between Ramp and other players is the fact that they have been willing to build brand even if that doesn't come at a direct ROI within one day of seeing their ads and marketing.
You don't have to go out and get a figurehead or big influencer or even spend big money, but you do need to take bets proportional to your company.