@AWStephenson

|| HR Most Influential #18 || Keynote Speaker || CHRO || NED || “Dr” from @staffsalumni || Fellow of @CIPD and @CMI_managers || #HR30 2026

 Stoke-on-Trent, England
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Joined February 2009
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My #HR column this week has #ParkRun, Nike Trainers, a North Staffordshire park, and a lesson about targets every leader needs! #EmployeeEngagement #HRLeadership Read via the link below ⬇️ lnkd.in/p/eU-Q5jUF
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Delighted to publish our paper on the revenue growth delivered by #NPS in today’s @JRetailing. Somewhat more “in depth” than my normal writing to say the least! Link below to read. #Marketing #CustomerCentricity #NetPromoterScore #NetPromoterSystem sciencedirect.com/science/ar…
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My thoughts this week on #HR and #Leadership include Billy Joel, Coca-Cola and the fact that “Nobody Collects Sofas”. Enjoy! linkedin.com/pulse/nobody-co…

Nobody Collects Sofas – Customers don’t fall in love with products. They fall in love with the...

One of my earliest interactions with the concept of ‘parody’ came with the 1980’s playground version of “Uptown Girl” by Billy Joel. I knew all about the “Uptown Wally” and her home in a “Tesco...

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My flight cancellation turned into a very clear #HR message. Doing nothing can be the most productive option! Read all about it below… linkedin.com/pulse/trust-ove…
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My column this week is all about “Happy Accidents” and why we should forget the idea of a “career plan”. Read via the link below. #HR #HumanResources linkedin.com/pulse/happy-acc…

Happy Accidents - It’s time to end the idea of a career ‘plan’

This week I’ve been on a ‘road trip’ tour through the musical south of the USA, and it has involved a fair amount of ‘serendipity’. Best described as a ‘Happy Accident’, a serendipitous event differs...

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My #HR thoughts this week are all about #eNPS, and surprisingly inspired by an episode of Pointless featuring @lucyportercomic 😎😂 Read below. I hope you enjoy. linkedin.com/pulse/pointless…
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Spent last night talking all things #AI in #HR with the #CIPD branch for North Staffs and South Cheshire. Getting involved with the branch community is definitely the best way to drive value from @cipd membership #GetInvolved
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It’s actually about #HR but I was always going to write about this at some point! Can you do it on a cold, rainy, Tuesday night in #Stoke ? linkedin.com/pulse/tough-con…

Tough Conditions – Can you do it on a cold, rainy, Tuesday night in Stoke?

Public speaking is one of those things that looks far easier when someone else is doing it than when you find yourself alone on a stage. You’ve watched a confident speaker walk out before you,...

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There is lots of strange possibilities in my #HR newsletter this week, inspired by the brilliant #MidnightLibrary by @matthaig1 📚📚 I hope you enjoy. Link below ⬇️ linkedin.com/pulse/midnight-…

Midnight Library – Where every decision in HR that could possibly be made has already been tried...

Most of the books loaded onto my Kindle tend to be of the ‘factual’ variety, an eclectic mix of political memoirs, sporting autobiographies, management theory and a variety of academic textbooks. I...

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If you’re considering attending the brilliant @HROToday #EMEA #HR forum in Barcelona, I can now offer my followers 25% off the cost! Great #HumanResources speakers and some Barcelona sunshine, what more could you want? Use code STEPHENSON25 at checkout hrotoday.com/hro-today-emea-…

HRO Today EMEA Forum - HRO Today

Register Today View Agenda For HR, keeping up with the rapidly changing business landscape can be equal parts exciting and exhausting. From the rise of AI tools to the shifting needs of the talent...

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A brief #HR lesson from my summer staycation. I hope you enjoy! #HumanResources #Leadership linkedin.com/pulse/summer-fr…

Summer Friction – A tour of the everyday absurdities that made me long for foreign soil

When you hold the top tier of loyalty status in not one, not two, but three different airlines, you suddenly realise that you spend far too much time travelling. Therefore, this year has been...

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Need someone to help your teams change culture, drive engagement, boost your NPS score, and improve productivity? Give me a shout.. #Leadership #HumanResources #CorporateSpeaker #employeeengagement #customerexperience – at England, United Kingdom
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Join me in #Barcelona this November. Tickets available from @HROToday! #HumanResources #CommercialHR #HR #HRLeadership #HROToday – at Barcelona, Spain
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I didn’t expect a long‑forgotten Little Chef building to spark a column about #FinancialWellbeing but it did! We can’t leave it all to @MartinSLewis, we in #HumanResources need to take a lead! This weeks #HR column is below ⬇️ linkedin.com/pulse/inertia-t…

The Inertia Trap – The hidden financial habits draining employee security and engagement

I have fond memories from childhood of stopping off during a journey and being overjoyed to see a “Little Chef”. Dependent on the time of day, it may be an “Olympic Breakfast”, but more likely, a...

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My newsletter this week covers why everyone in #HumanResources should check out the world of @guildhrprofs ⬇️ linkedin.com/posts/andrewwst…

The Red Envelope – Prime Ministers, sheep drives and a new community for HR | Andrew Stephenson

Anyone in #HR knows that #CultureChange is never as simple as changing the person at the top. Yet every time we get a new Prime Minister there is a familiar promise that things are about to change....

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From Stoke-on-Trent, to the world. Far more than a football shirt! Read below ⬇️ @MacronSports linkedin.com/posts/andrewwst… – at Stoke-on-Trent, England
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Having been named amongst @hrmagazine’s #HRMostInfluential for 2026, I’ve been thinking about how “influence” really works. Have a read ⬇️ linkedin.com/pulse/influenti…

Influential Treachery – Career tips for grown-ups. Whisper, think, and let the shouty ones banish...

This week I’ve spent more hours than I’d like to admit ‘binge’ watching ‘The Traitors’. Before you wonder, I’m not months behind the last series, nor do I have secret access to the upcoming ‘UK...

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